Accounts Payable, Accounts Receivable, Accounts Receivable Management, Administrative Skills, Billing, Communication Skills, Corporate Policies, Customer Relations, Customer Satisfaction, Customer Support/Service, Employee Orientation, Facilities and Maintenance, Identify Issues, Maintain Compliance, Manufacturing, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Office Management, Oracle, Organizational Skills, People Management, Presentation/Verbal Skills, Problem Solving Skills, Product Design, Project Tracking, Purchase Orders, Purchasing/Procurement, Quality Metrics, Record Keeping, Reporting Skills, Resolve Customer Issues, Sales, Time Management, Writing Skills
AZZ Inc. is a leading provider of specialized products and services designed to meet the unique needs of industrial markets worldwide. With a rich history spanning several decades, AZZ has established a strong reputation for innovation, quality, and customer satisfaction.
As AZZ Inc. continues to evolve and innovate, it remains committed to driving shareholder value while maintaining its reputation as a leader in industrial solutions. With a strong foundation built on decades of experience and a forward-thinking approach, AZZ Inc. is poised to continue its upward trajectory, delivering sustainable growth and an unwavering commitment to excellence.
AZZ has an exciting opportunity for an Office Manager reporting to the Plant Manager at our Port Allen facility. As an Office Manager you are primarily responsible for providing all administrative support to our busy manufacturing facility. You have experience with customer service, you're a pro at administration and you have strong organizational skills.
Duties and Responsibilities
- Responsible for the supervision of front office activities, including HR administration, A/P, A/R, reception area, mail, purchasing and facilities maintenance.
- Resolves customer complaints and answers customers'' questions regarding policies and procedures.
- Supervises the work of office, administrative or customer service employees to ensure adherence to quality standards, deadlines are met, proper procedures are followed while correcting errors or problems.
- Provides employees with guidance in handling difficult or complex problems. May resolve escalated complaints or disputes.
- Implements corporate and departmental policies, procedures and service standards under management's direction.
- Discusses job performance problems with employees to identify causes and issues. Works to resolve performance problems and recommends appropriate personnel action.
- Ensures training on job duties and company policies is completed for all new hires.
- Reviews records and generates reports regarding production, payroll, and shipping to verify accuracy. Monitors work activities and evaluates performance.
- Assists with customer relations and sales, including but not limited to, the preparation and maintenance of office records, sales invoices, and purchase orders.
- Supervises and/or performs accounts receivable and payable transactions. May also serve as the direct report for AP/AR and general office clerks.
- 3+ years' experience in office administration
- Experience with direct supervision of clerical staff is preferred
- Proficient in all Microsoft Office applications, i.e., Excel, Outlook, and Word
- Excellent verbal and written communication skills
- Prior knowledge of Oracle preferred
Minimum Education
- High School Diploma or equivalent required
All your information will be kept confidential according to EEO guidelines.
#LI-Onsite
We are an Equal Opportunity Employer.
AZZ Inc. is a Drug Free Workplace
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AZZ Inc
AZZ incorporated (NYSE:AZZ) was established in 1956 and is headquartered in Fort Worth, TX. AZZ is a specialty electrical equipment manufacturer and provider of highly engineered services to the global markets of power generation, transmission, distribution and industrial as well as a leading provider of hot dip galvanizing services to the North American steel fabrication market.
AZZ Energy is the leading provider of specialized products and services designed to support industrial, nuclear and electrical applications. Offering some of the most technologically advanced solutions and engineering resources developed from a legacy of proven, reliable product options, AZZ Energy is ideally positioned to meet the most challenging application-specific demands to ensure safe, productive facilities.
AZZ Galvanizing provides hot dip galvanizing to the steel fabrication industry through facilities located throughout North America. As North America’s Largest Galvanizer, our vast network of facilities adequately positions us to serve a variety of industries and applications. Hot-dip galvanizing is a metallurgical process in which molten zinc is applied to a customer's material. The zinc bonding renders corrosion protection to fabricated steel for extended periods of up to 50 years.
2,500 to 4,999 employees
Electronics, Components, and Semiconductor Mfg