Office Manager

Edison Landscaping
  • Raleigh, North Carolina
  • $26–$30 Per Hour
  • Autofill and Review
5 days ago

Job Description

Replies within 24 hours
Benefits:
  • 401(k) matching
  • Competitive salary
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
Edison Landscaping | Raleigh, NC | In-PersonFull-Time | $26-$30/hr | 
Schedule: Monday-Friday, 8:00am-5:00pm (dependent)
Edison Landscaping is a residential landscape maintenance and projects company based in the Raleigh area. We're hiring an Office Manager to run daily office operations: payroll, billing, scheduling, and customer communications — and to be the first point of contact for our customers and field teams. This is a hands-on role in a small, fast-moving business, and it reports directly to the General Manager.
Responsibilities
Scheduling & CRM Management
  • Maintain the CRM across 400+ maintenance accounts: pricing, estimates, quotes, work orders, and account documentation
  • Coordinate site visits and quoting appointments with Account Managers, and work cross-functionally to prepare lawn care supplemental estimates
  • Schedule and manage field team routes to minimize downtime
Customer Communications
  • Serve as the primary phone and email contact for the office, answering calls and managing the shared inbox
  • Respond to customer inquiries, scope questions, and service concerns, and see issues through to resolution
  • Prepare and distribute weekly service updates and monthly account reports
  • Coordinate with the Account Managers on customer issues and service improvements
Payroll & Financial Operations
  • Process payroll each pay cycle based on hours submitted by field managers
  • Complete end-of-month financial reconciliation and reconcile credit card/business expenses
  • Maintain accurate financial and account records
Billing & Accounts Receivable
  • Manage the monthly billing cycle and accounts receivable, following up on outstanding invoices; particularly on project-based billing, where balances can sit if no one's tracking them
  • Set up and close out work orders, and manage customer service agreements
Qualifications
  • Prior experience in office management, bookkeeping, payroll, or administrative operations
  • Experience with payroll processing and basic reconciliation (ADP)
  • Proficiency with Google Workspace (Gmail, Docs, Sheets, Calendar)
  • CRM experience preferred (Front and/or Service Autopilot); training provided
  • Strong organizational and time-management skills, with the ability to manage multiple priorities at once
  • Strong verbal and written communication skills, including regular phone-based customer contact
  • Comfortable working independently in a fast-paced small-business environment where priorities can shift
  • Landscaping or home services industry experience is a plus but not required
Details
  • Location: In-person, Raleigh, NC
  • Reports to: General Manager
  • Pay and Benefits: $26-$30/hour (~$60K annually), health insurance, 401k match, Paid Time Off
  • Schedule: Monday-Friday, 8:00am-5:00pm
Applicants should not be impaired by recreational drugs, as the team works with dangerous equipment. We drug test before work starts and randomly after that. A thorough national background check will be performed, and applicants with a criminal history should disclose it during the phone interview.
Compensation: $26.00 - $30.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Numbers & Facts

LocationRaleigh, North Carolina
Salary$26–$30 Per Hour

Skills

  • ADPunmatched
  • Accounts Receivableunmatched
  • Administrative Skillsunmatched
  • Billingunmatched
  • Bookkeepingunmatched
  • Communication Skillsunmatched
  • Communication Systemsunmatched
  • Cross-Functionalunmatched
  • Customer Experienceunmatched
  • Customer Relationsunmatched
  • Customer Relationship Management (CRM)unmatched
  • Customer Service Managementunmatched
  • Documentationunmatched
  • Financial Operationsunmatched
  • Google Appsunmatched
  • Health Insuranceunmatched
  • Landscapingunmatched
  • Multitaskingunmatched
  • Office Managementunmatched
  • Organizational Skillsunmatched
  • Payroll Administrationunmatched
  • Presentation/Verbal Skillsunmatched
  • Pricingunmatched
  • Problem Solving Skillsunmatched
  • Reconciliationunmatched
  • Sales Managementunmatched
  • Small Businessunmatched
  • Team Lead/Managerunmatched
  • Telephone Skillsunmatched
  • Time Managementunmatched
  • Training/Teachingunmatched
  • Vision Planunmatched
  • Writing Skillsunmatched

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