Republic Tree Service is a professional, growing tree care company with two field crews. We are seeking a reliable, organized, and customer-focused Office Manager to serve as the central hub for daily operations.
This person will handle customer communications, job scheduling coordination with crews and sales, office administration, invoicing/payments, and light financial support. The role requires someone who is comfortable in a fast-paced small-business environment, can manage multiple priorities, and is fully committed to being physically present in the office every day.
Key Responsibilities
- Primary point of contact for inbound calls, emails, and client inquiries — professionally handle scheduling, follow-ups, and customer service
- Coordinate job scheduling and workload balancing between the Sales Arborist, General Manager, and field crews
- Manage invoicing, billing, payments, and basic accounts processes
- Oversee daily office operations: supplies, organization, equipment, records (contracts, insurance, compliance docs)
- Perform accurate data entry, reporting, and maintenance of scheduling/CRM tools
- Provide operational and administrative support to field teams and leadership
- Help maintain organized, professional processes that support smooth daily operations and company growth
Must-Haves
- 3+ years of hands-on experience in office administration, office management, or operations coordination in a service-based small business (landscaping, construction, home services, tree care, or similar preferred)
- Excellent verbal and written communication skills with strong, professional customer service abilities
- High level of organization, attention to detail, accuracy, and ability to multitask and prioritize in a busy environment
- Proficiency with Microsoft Office Suite and comfort learning new software/tools
- Reliable, punctual, and fully committed to full-time in-office work with no remote flexibility — must be physically present daily
- Professional demeanor, positive attitude, self-starter/problem-solver who works well independently and collaboratively with a small team
Education
Required: High school diploma or equivalent (GED)
Preferred: Associate’s or Bachelor’s degree in Business Administration, Office Management, Accounting, Communications, or a related field
Equivalent combinations of education, training, and relevant experience will be considered.
Nice-to-Haves (Preferred)
- QuickBooks experience (Online) — invoicing, payments, reconciliations, or job costing is a significant plus but not required; candidates with strong admin skills who are quick learners are welcome
- Direct experience in a tree care, arborist, or landscaping company office (familiarity with service types such as pruning, removal, plant health care, or storm work is helpful)
- Bilingual (English/Spanish) — highly valuable for client and crew communication in the San Antonio area
- Experience with scheduling/CRM/job management software (e.g., Jobber or similar) and any accounting integrations
- Basic HR/admin support experience (onboarding paperwork, timesheets, employee records)
- Familiarity with or interest in safety/compliance records or insurance documentation
- Ability to handle a mix of customer service, scheduling, and light financial/administrative tasks efficiently
- Growth-oriented mindset with potential to expand responsibilities as the company grows
Why These Requirements Matter for RTS
- Strong admin and communication skills are the foundation — this person will be the daily “glue” between customers, crews, sales, and ownership.
- In-office presence is essential for real-time coordination in a small, hands-on tree care operation.
- Industry exposure or bilingual skills help the candidate ramp up faster and communicate more effectively.
- QuickBooks (or similar accounting software) experience is valued because it supports accurate invoicing and financial tracking, but we are flexible for the right candidate who demonstrates strong organizational and learning ability.
Compensation & Benefits
Republic Tree Service offers a competitive compensation package commensurate with experience, qualifications, and demonstrated ability.
In addition to competitive compensation, eligible employees may have access to the following:
- Paid time off (PTO) and company holidays
- Professional development and training
- Performance-based compensation increases and advancement opportunities
- Company-sponsored events and employee recognition programs
Specific compensation and benefits will be discussed during the interview process and may vary based on qualifications, experience, and final role responsibilities.
Equal Opportunity Employer
Republic Tree Service is an equal opportunity employer and values a diverse workforce. We are committed to creating an inclusive environment for all employees and applicants and make employment decisions based on qualifications, merit, business needs, and job-related requirements.
Republic Tree Service is a family-owned and operated tree care company serving San Antonio and Central Texas. We take pride in delivering professional, high-quality work while maintaining strong relationships with our customers and community.
As a growing business, we offer a stable work environment where every team member plays an important role. Our Office Manager is a key part of daily operations, helping coordinate between our crews, customers, and leadership. We value people who are organized, reliable, and take pride in supporting a professional team.
If you’re looking for a stable growing company where your work has real impact and you can grow with the business, we’d like to hear from you.