Monday-Friday, Saturdays based on the needs of the department. Hours: 0700-1530, 0730-1600, 0800-1630
Summary:
Oversees and is responsible for the day-to-day operations, focusing on staff relationships, customer services and financial management for medical office practice(s).
Responsibilities:
EDUCATION
Associate's degree or equivalent from two-year college or technical school required
BA or BS Degree with a minimum (2) years Medical Practice Management experience preferred
In lieu of above degrees, will accept a minimum of three (3) to five (5) years of Medical Practice Management experience required
EXPERIENCE
One (1) to three (3) Years medical office management
Experience in CPT & ICD--10 Coding knowledge and medical terminology required
Management experience required
Electronic Health Record experience required
Prior experience with computerized scheduling applications a plus
KNOWLEDGE, SKILL AND ABILITY
Knowledge of Patient Centered Medical Home, with MIPS, HEDIS requirements preferred
Strong knowledge of Medical Billing & Third party payer requirements
Computer proficiency in Microsoft Office
Ability to adapt to various software applications as necessary
Prior experience with computerized scheduling applications a plus
Strong Verbal & Written Communication skills
Strong knowledge of medical office terminology, technology and operations
General knowledge of HIPAA Privacy and Security rules
Thorough knowledge of Human Resource Policies and Regulations
Ability to establish and maintain an effective working relationship with all related parties
Ability to prioritize work responsibilities and maintain composure while working under demanding conditions which may involve supporting multiple objectives, physicians, and satellite offices
Can adapt to changing circumstances
Ability to communicate effectively both verbally and in writing with all related parties
Strong telephone communication skills
Demonstrated computer skills and related software & technology including: printers and other peripheral devices and MS Office Suite
Ability to navigate and retrieve data from an electronic Health Information Management system
Ability to utilize the Internet to send email and conduct basic research
Basic keyboarding skills with a minimum typing proficiency of 30 wpm
Possesses strong organizational and time management skills
Project Management skills
Leadership capabilities
WORKING CONDITIONS:
Work is performed in an office environment with normal light, heat and air. The noise level in the work environment is usually moderate
Exposed to a variety of electro-mechanical hazards, odorous chemicals and specimens, housekeeping cleaning agents/chemicals, and unpleasant elements (accidents, injuries and illness)
May be exposed to: infections and contagious diseases; biohazardous, radioactive substances; toxic chemical (photocopier)
Subject to: many interruptions
Occasional exposure to unpleasant patient or elements
Contact with patients under wide variety of circumstances
Occasionally subjected to irregular hours
Handles: absentee replacement on short notice; emergency/crisis situations (potential patient violence)
Increased pressure due to multiple calls and inquiries
Numbers & Facts
Location
Orchard Park, NY
Industry
Healthcare Services
Company Size
10,000 employees or more
Year Founded
1998
Website
http://www.chsbuffalo.org
About Company
Catholic Health is dedicated to developing an exceptional workforce focused on a culture of inclusiveness and integrity that values diversity. Located in Buffalo, NY, Catholic Health is a non-profit healthcare system that provides care to Western New Yorkers across a network of hospitals, primary care centers, imaging centers, and several other community ministries. Our mission sets us apart. It's the human side of healthcare – the touch, smile or comforting word that can help make your healthcare experience better. It's treating all people with respect and dignity, and providing comfort in times of greatest need.
Skills
Communication Skillsunmatched
Computer Skillsunmatched
Copying Machinesunmatched
Current Procedural Terminology (CPT)unmatched
Customer Service Managementunmatched
Electromechanicsunmatched
Establish Prioritiesunmatched
Financial Managementunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Health Information Managementunmatched
Healthcare Effectiveness Data and Information Set (HEDIS)unmatched
Healthcare Softwareunmatched
Housekeeping/Cleaningunmatched
Human Resourcesunmatched
Infectious Diseasesunmatched
International Classification of Diseases (ICD)unmatched
Leadershipunmatched
MIPS Processorsunmatched
Medical Billingunmatched
Medical Codingunmatched
Medical Officeunmatched
Medical Record Systemunmatched
Medical Terminologyunmatched
Microsoft Officeunmatched
Office Managementunmatched
Organizational Skillsunmatched
Peripheral Hardwareunmatched
Photocopyunmatched
Presentation/Verbal Skillsunmatched
Printersunmatched
Privacy Controlsunmatched
Project/Program Managementunmatched
Regulationsunmatched
Research Skillsunmatched
Technical Operationsunmatched
Telephone Skillsunmatched
Third-Party Payerunmatched
Time Managementunmatched
Typingunmatched
Writing Skillsunmatched
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