Administrative Skills, Coaching, Communication Skills, Documentation, Healthcare, Insurance, Leadership, Maintain Compliance, Medical Equipment, Multilingual, Office Management, Operations, Operations Management, Organizational Skills, Process Improvement, Sales, Sales Support
Office Manager (Medical Equipment)
Location: Farmingdale, NY
Compensation: $50,000–$60,000 base salary
Role Overview
The Office Manager is the primary operational leader responsible for overseeing all in-office functions and ensuring smooth, accurate, and efficient daily operations. All in-office staff report directly to this role, which serves as the central point of coordination between Sales, Dispatch, Operations, and Leadership.
Key Responsibilities
- Oversee daily office operations and serve as the main escalation point
- Support Sales, Dispatch, and Operations by resolving office and patient-related issues
- Coordinate scheduling and deliveries with Dispatch as needed
- Provide coverage for patient calls or administrative needs when required
- Train, coach, and manage in-office staff performance
- Ensure accuracy, compliance, and consistency across workflows
- Identify inefficiencies and recommend process improvements
Maintain a professional, accountable, and positive office culture
Qualifications
- Strong leadership, organization, and communication skills
- Ability to manage complex workflows and guide teams effectively
- Experience in office management, operations, or healthcare preferred
- Medical or healthcare background strongly preferred
- Familiarity with insurance-based workflows preferred
- Bilingual preferred
- Performance Expectations
- Reliable, efficient daily operations
- High accuracy in documentation and processes
- Strong collaboration with Sales, Dispatch, and Operations
- Confident leadership presence and engaged staff