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Office Manager

ServiceMaster Restore

warner robins, GA

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JOB DETAILS
SKILLS
Accounts Payable, Accounts Receivable, Accounts Receivable Processing, Administrative Skills, Billing, Bookkeeping, Budgeting, Cash Flow, Cash Management, Claims Processing, Communication Skills, Compensation and Benefits, Corporate Policies, Credit and Collections, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Satisfaction, Customer Support/Service, Documentation, Financial Management, Financial Reporting, Health Insurance, Industry-Specific Software, Insurance, Intuit Quickbooks, Maintain Compliance, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Office Management, On Site Support, Operational Support, Operations, Operations Management, Organizational Skills, Payroll Administration, Payroll Management, People Management, Plan Meetings, Reconciliation, Record Keeping, Resolve Customer Issues, Revenue Recognition, Systems Maintenance, Team Lead/Manager, Time Management
LOCATION
warner robins, GA
POSTED
30+ days ago

Benefits:

  • 401(k) matching
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Paid time off

Position Overview

The Office Manager will play a pivotal role in ensuring the smooth operation of our office and administrative functions. This position requires a proactive individual with strong QuickBooks proficiency who can manage daily operations, support field teams, and contribute to the company's overall efficiency and client satisfaction.

Job Responsibilities

Financial Management:

  • Oversee accounts payable and receivable, ensuring timely invoicing and collections.
  • Process payroll and manage employee benefits.
  • Maintain accurate financial records using QuickBooks.
  • Prepare financial reports and assist with budgeting.
  • Reconcile bank statements and manage cash flow.

Administrative Oversight:

  • Manage daily office functions, including scheduling, correspondence, and record-keeping.
  • Coordinate appointments and job schedules for field technicians.
  • Maintain organized filing systems and ensure compliance with company policies.

Customer Service:

  • Serve as the primary point of contact for clients, addressing inquiries and ensuring satisfaction.
  • Communicate with insurance adjusters to facilitate claims and ensure proper documentation.

Team Coordination:

  • Collaborate with project managers and technicians to facilitate communication and project progression.
  • Assist in hiring, training, and supervising office staff.

Job Requirements

  • Proficiency in QuickBooks (Online) with at least 3-5 years of hands-on experience.
  • Strong understanding of bookkeeping principles, including accounts payable/receivable, payroll processing, bank reconciliations, and financial reporting.
  • Familiarity with job costing and Work-in-Progress (WIP) revenue recognition is beneficial.
  • Skilled in Microsoft Office Suite, including Outlook, Word, and Excel.
  • Experience with industry-specific software such as Xactimate, DASH, or proprietary CRM systems is a plus.
  • Ability to adapt to new technologies and software platforms as needed.

About the Company

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ServiceMaster Restore

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