• Waxhaw, North Carolina
    2 days ago

    Job Description

    Location:

    Reafield Dental

    Office Manager (Practice Manager)

    Position Overview

    We are seeking an experienced and motivated practice manager to lead our dental practice. This position is critical to achieving excellence in patient care while fostering a positive and productive work environment. The practice manager is responsible for directing, supervising, and coordinating staff and daily operations to ensure five-star patient experience at an affordable, in-network cost.

    The practice manager will work closely with the Regional Team to ensure all financial, clinical, quality, and patient satisfaction goals are consistently achieved.

    Key Responsibilities

    • Direct and oversee all daily practice operations

    • Supervise front desk staff, dental assistants, hygienists, and dentists to maximize efficiency

    • Establish, implement, and monitor office policies and procedures

    • Evaluate staff performance and work quality on a regular basis

    • Review of operational and financial reports

    • Prepare, manage, and monitor practice budgets

    • Oversee appointment scheduling, check-in/check-out, treatment plan presentation, and financial coordination

    • Maintain general ledger, billing systems, and cash controls

    • Develop staff schedules to ensure optimal productivity

    • Respond to clinical and operational issues in a timely and professional manner

    • Hire, train, and supervise new office employees

    • Provide strong individual and team leadership to ensure exceptional patient service

    Qualifications & Skills

    • Ability to work independently with limited supervision

    • Strong organizational and prioritization skills

    • Excellent written and verbal communication skills

    • Ability to manage multiple tasks effectively

    • Professional communication with patients, team members, management, dentists, and visitors

    • Strict adherence to HIPAA and patient confidentiality standards

    • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)

    • General knowledge of front and back office dental procedures and clinical policies

    • Strong problem-solving skills with the ability to interpret guidelines and make sound decisions

    Benefits and compensation:
    • Competitive pay. Starting pay $60,000 to $70,000 plus benefits
    • Paid Time Off (PTO) and paid holidays.
    • Insurance.
    • 401(k) with match.

    #sponsorom

    FLSA Status:

    Exempt

    We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

    Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.

    Numbers & Facts

    LocationWaxhaw, North Carolina

    Skills

    • Billingunmatched
    • Budget Managementunmatched
    • Communication Skillsunmatched
    • Dental Hygieneunmatched
    • Dentistryunmatched
    • Financial Reportingunmatched
    • General Ledger Accountingunmatched
    • HIPAA (Health Insurance Portability and Accountability Act)unmatched
    • Healthcare Qualityunmatched
    • Microsoft Excelunmatched
    • Microsoft Officeunmatched
    • Microsoft Outlookunmatched
    • Microsoft PowerPointunmatched
    • Microsoft Wordunmatched
    • Multitaskingunmatched
    • Office Managementunmatched
    • Operational Auditunmatched
    • Operationsunmatched
    • Patient Careunmatched
    • Patient Confidentialityunmatched
    • People Managementunmatched
    • Performance Reviewsunmatched
    • Presentation/Verbal Skillsunmatched
    • Record Keepingunmatched
    • Schedule Developmentunmatched
    • Standards of Careunmatched
    • Team Lead/Managerunmatched
    • Time Managementunmatched
    • Treatment Planunmatched
    • Writing Skillsunmatched

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