Office of Student Life - Campus Activities Team, Student Experience

High Point University
  • High Point, North Carolina
    30+ days ago

    Job Description

    Job Title: Campus Activities Team, Student Experience

    Department: Office of Student Life

    Supervisor: Dylan Denning, Associate Vice President, Student Experience

    Co-Supervisor: Connor Harris, Director, Student Experience

    Starting Rate of Pay: $9.00

    Length of Time: Eligible for rehire on a semester basis

    Department Description

    Student Experience is a division of HPU’s Office of Student Life that strives to foster a welcoming and engaging environment for all students that facilitates personal growth and development, a strong sense of campus community, and social engagement. As it relates to this position, the Student Experience team oversees the campus cinema & arcade, supervises the Campus Activities Team [CAT], and designs student programming & initiatives for the entire campus.

    Job Description

    As a student employee under Student Experience, you will gain experience with leadership, event management, marketing, interpersonal communication, facility operations, and customer service. The Campus Activities Team will assist with planning & executing student programs, designing marketing materials, will be cross trained to work in the cinema and/or arcade, and will support Student Experience staff with event execution. All members will represent CAT and the Student Experience team in a positive and enthusiastic manner.

    Job Location/ Hours Required

    • Ability to work weekdays, some weekends, and evenings (around class schedule)
    • The candidate will perform most/all job duties at various program locations throughout campus, and at off-campus venture trip sites
    • Hours may vary depending on the university calendar and upcoming program schedule; however, the maximum number of hours a student employee may work is 20 hours per week [25 during academic breaks]. This position requires an average minimum of 6-8 hours per week
    • Must return to campus early and attend mandatory training sessions in August [date TBD]

    Required Qualifications

    • Current HPU student
    • Good standing with HPU Community Standards
    • Must maintain a professional social media presence
    • Must maintain a minimum GPA of 2.7 (cumulative)

    Experience and Training

    • Knowledge of HPU and understanding of the university’s culture and event policies are required
    • Customer service experience preferred
    • Activities and programming experience required
    • Proficiency with Microsoft products, Canva, and various social media platforms is necessary
    • Familiarity with AirTable preferred

    Responsibilities

    • Delivers the HPU experience through face-to-face, phone call, email, and social media interactions
    • Maintains a comprehensive knowledge of High Point University, campus resources, policies, and guidelines
    • Assists with planning and management of on-campus events, like weekly food trucks and exam break programs
    • Assists with Welcome Week events including, but not limited to, Book & Package Delivery, Early Decision Block Party, Derby Day, Involvement Fair, and more 
    • Assists with university-wide events such as Family Weekend Bingo, student concerts, Homecoming events, etc. and ensures availability to work during all major, CAT-hosted events (around class schedule)
    • Maintains an understanding of University Branding and Event policies and ensures all marketing and events adhere to both
    • Maintains a sound understanding of the CAT Event Checklist and ensures all points are being met
    • Communicates with event vendors, ensures service agreements are signed and on-file, and ensures a timely and university-approved plan vendor payment is established and carried out
    • Communicates event needs and plan to supervisor and CAT president within a timely manner, aligning with the CAT Event Checklist
    • Submits IT Helpdesk tickets and Campus Enhancement requests as needed or as requested
    • Assists with general office-related tasks, such as printing posters and other event advertisements, organizing & tracking inventory, updating marketing displays, collecting content for marketing & social media marketings, maintaining cleanliness & organization of the CAT supply closet, etc.
    • Assists Student Experience staff with chaperoning off-campus venture trips
    • Prepared to represent Campus Activities at Admissions event Preview Fairs
    • Recognizes sensitive internal information and exercises complete discretion when assisting in private matters
    • Collaborates with members of the Student Experience team to ensure a quick resolution to any issues or concerns
    • Executes multiple projects and job functions with efficiency
    • Ability to communicate in a positive manner
    • Ability to focus on details and prioritize tasks
    • Works with a sense of urgency while maintaining composure
    • Other duties as assigned


    Desired Skills

    • Ability to solve problems and make decisions independently; must have a “figure-it-out” mentality
    • Self-starter working with strong interpersonal skills
    • Strong communication skills and resourcefulness
    • Graphic design, social media, and/or web design experience preferred
    • Current or previous involvement with on-campus clubs or organizations, particularly in a leadership role
    • Passion for programming and event management.

    Numbers & Facts

    LocationHigh Point, North Carolina

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