Office & Operations Lead

Ragle Dental Laboratory, Inc.

Champaign, IL

JOB DETAILS
SALARY
$40,000–$52,000
SKILLS
Communication Skills, Customer Relations, Detail Oriented, Establish Priorities, Follow Through, Multitasking, Operational Communications, Organizational Skills, Problem Solving Skills, Process Development, Schedule Development
LOCATION
Champaign, IL
POSTED
24 days ago

We are seeking a proactive, organized Office & Operations Lead to take ownership of our front office, customer communication, and daily operational flow. This role is ideal for someone who is confident, detail-oriented, and able to manage multiple priorities while keeping operations running smoothly.

Key Responsibilities

  • Oversee day to day office operations and workflow
  • Serve as a primary point of contact for customer communication and issue resolution
  • Coordinate tasks and communication between customers and team members.
  • Manage scheduling, case flow, and prioritization of work
  • Support and guide team members to keep operations on track
  • Take ownership of problems and ensure they are resolved.

Work Environment

  • This is a structured, organized role with established processes in place
  • At times, multiple priorities may arise at once, requiring flexibility and strong prioritization

Looking For

  • Strong organization and attention to detail
  • Confident communication, especially with customers
  • Ability to take initiative and follow through without constant direction

Requirements

  • Experience in office operations, coordination, or team support preferred.

Benefits

Compensation & Benefits

  • Competitive hourly pay (commensurate with experience)
  • 100% employer-paid health insurance
  • Paid Time Off (PTO)
    • PTO includes vacation, sick time, and holidays
  • Full-time, stable position

How to Apply

Please submit your resume and a brief summary of your experience. All applications will be handled confidentially.

About the Company

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Ragle Dental Laboratory, Inc.