OFFICE SECRETARY III ((Multiple Positions))

Introduction

The Maryland State Department of Education is dedicated to supporting a world-class educational system that prepares all students for college and career success in the 21st century. With excellent stewardship from our divisions, we oversee State and federal programs that support the needs of a diverse population â students, teachers, principals, and other educators throughout Maryland. As part of the Maryland State Department of Education, the Division of Rehabilitation Services (DORS) provides services to assist students with disabilities prepare for the work world, vocational rehabilitation services to assist adults with significant disabilities who are seeking to enter or reenter the workforce, and the adjudication of Social Security disability claims for the citizens of Maryland.

GRADE

ASTD10

Salary based on Qualifications and Agency Budget allowance

LOCATION OF POSITION

Locations may be available Statewide

Hybrid schedule may be available after completion of training (up to 3 telework days permitted each week)

POSITION DUTIES

Provide support services for professional staff engaged in the planning and delivery of vocational and independent living services.

Position Duties Include:

• Provide proper interpersonal information to address consumer concerns, general public and private organization inquiries.
• Direct daily contact consists of providing information to consumers regarding vocational rehabilitation services, problem solving and completing applications.
• Respond to crisis situations, provide information associated with community services and facilitate access to professional staff to address routine and special needs presented by the public and consumers.
• Contact physicians, vendors, and community rehabilitation programs to schedule appointments, obtain medical information, obtain/provide billing information, and obtain quotes for preparing authorizations.
• Prepare Case Service Purchases, prepare bills for payment, resolve billing questions/problems, track/record charge card purchases.
• Maintain case file records of service.
• Develop and prepare general correspondence for consumers, vendors, and others.
• Schedule appointments for consumers with specialists and other allied professionals.
• Complete payment of invoices.
• Research current employment openings for consumers. Develop and prepare resumes for consumers.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Three years performing secretarial or clerical work involving typing duties.

Notes:

1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.

2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience for up to two years of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical, or Office Services specialty codes in the Administrative Support field of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

• Experience with an electronic case management software program.
• Professional experience working with individuals with disabilities.
• Professional experience with medical/disability terminology and services.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

This recruitment will be used to fill current and future vacancies.

BENEFITS

STATE OF MARYLAND BENEFITS

FURTHER INSTRUCTIONS

It is preferred that applicants complete the MD State Government online application for employment. The application must clearly demonstrate that the applicant meets the minimum qualifications for the position. If you are unable to apply online, paper applications can be obtained from the link below and be faxed to 410-554-9397 or mailed to MSDE Human Resources Branch, 200 W. Baltimore Street, Baltimore, MD 21201. If there is a supplemental questionnaire, this must be completed and sent in with your paper application, if you are unable to apply online.

All application materials must be received in our office by the closing date. Postmarks will not be accepted. Applications must be complete to be considered including all related job duties, even if those are also listed on an attached resume. Additional required materials may be uploaded with the online application, submitted to the fax number, or mailed to the Human Resources address listed above.

Inquiries can be made to 410-767-0012, TDD 410-333-3045. Appropriate accommodations can be made for individuals with disabilities.

If you have difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850. TTY Users: Call via Maryland Relay.

Proof of eligibility to work is required in compliance with the Immigration Reform and Control Act. Any misrepresentation of academic or experience requirements for this position may result in non-selection or termination of employment.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the Stateâs diversity. People with disabilities and bilingual candidates are encouraged to apply.

We thank our Veterans for their service to our country.