Office Service Clerk

Office Service Clerk

Salary

$45,760.00 Annually

Location

Landover, MD

Job Type

LTGF FT With BN

Job Number

10841

Department

Department of Social Services

Division

DSS Family Investment Division

Opening Date

09/03/2026

Closing Date

9/8/2026 11:59 PM Eastern

FLSA

Non-Exempt

Bargaining Unit

50069040

Max Number of Applicants

100

• Description
• Benefits
• Questions

Nature and Variety of Work

Come join our team!

Prince George's County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the Countys residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince Georges County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life.

Applicant Limit Notice: Please be advised that applications for this position will be capped at a maximum of 100 submissions. Once this threshold has been reached, the posting will close, and no further applications will be accepted. We encourage interested candidates to apply promptly to ensure consideration.

This position is limited term grant funded (LTGF). Positions designated as limited-term grant-funded are temporary in nature and the employment period is contingent upon the grants continued funding availability.

This position does offer benefits.

The Prince George's County Department of Social Services is currently seeking qualified applicants to fill a temporary Office Service Clerk (General Clerk 1G), grade G06 position, in the Family Investment Division.

About the Position

This is an entry level contractual position, and s/he will be responsible for clerical tasks and services to support the effective and efficient operations of the organizations Family Investment Division. The Office Clerk position serves as a member of the Departments Family Investment team and is supervised/evaluated by the Office Supervisor and the Program Manager to ensure adherence with all protocols and best practices. The primary goal of the Office Clerk is performing diverse clerical operations and require the review, verification and interpretation of information in order to make determinations and resolve problems in accordance with policies, regulations and laws applicable to agency programs.

About the Agency

The Prince George's County Department of Social Services (PGCDSS) is the primary human services provider in the county, operating as a local agency of the Maryland Department of Human Services. The Department provides opportunities for eligible residents to become independent, responsible, and stable members of the community through public benefit assistance programs. The Department also provides direct support for the safety, permanency, and well-being of children and vulnerable adults living in the county, investigating and addressing instances of suspected abuse or neglect. The work of PGCDSS is done in an effort to build stronger communities, one family at a time.

Examples of Work

• Reviews, verifies and interprets information in records, applications and other documents by using knowledge of agency policies and procedures to determine if appropriate procedures have been followed and to resolve problems.
• Processes and issues permits, licenses, vouchers, exemptions, invoices or other documents pertinent to agency programs and based on application of regulations and procedures to factual information.
• Responds to inquiries, makes determinations and resolves problems relative to inaccurate or incomplete information and discrepancies in various records and documents being processed.
• Explains basis of determinations to workers in other offices and agencies, clients or their representatives and the general public.
• Collects fees, makes corrections to payments owed or due, posts fees and payments to accounts and keeps financial records not requiring knowledge of bookkeeping or accounting.
• Assembles and verifies data and compiles information in order to prepare routine statistical and status reports.
• Updates and maintains files, logs, schedules, rosters and records.
• Composes routine correspondence to provide or request essential information, explain the status of requests and the procedures to be followed.
• Performs other related duties.

Qualifications

Minimum Qualifications

• High school diploma or G.E.D. certificate.

EACH APPLICATION MUST INCLUDE INFORMATION THAT CLEARLY DEMONSTRATES THE ABOVE QUALIFICATIONS FOR THIS POSITION.

Additional Information

Salary Range Transparency: The salary range listed in this announcement reflects the offer range for this position. Offers made within this range are based on qualifications, experience, and internal equity.

Tentative Interview Dates: September 14-18, 2026. Please note that interview dates are subject to change and only selected candidates will receive confirmation and additional details.

Job Location: 805 Brightseat Rd, Landover, MD 20785

Conditions of Employment: Upon selection, the candidate must (where applicable):

• Meet all training and performance standards and demonstrate proficiency as required by the agency.
• Wear and use agency protective apparel and equipment in the performance of their assigned duties.
• Successfully pass preemployment checks which may include reference checks, background investigations, and drug screenings.
• Be willing and able to serve as an essential employee. Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.

ONLY ONLINE APPLICATIONS WILL BE ACCEPTED

Eligibility to Work: Under the Immigration Reform and Control Act of 1986, an employer is required to hire only U.S. citizens and lawfully authorized alien workers. Applicants who are selected for employment will be required to provide and verify authorization to work in the United States without sponsorship.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S., only after an offer has been accepted and the Form I-9 is completed. For information on E-Verify, or if you believe the County has violated its E-Verify responsibilities, please contact the Department of Homeland Security (DHS) at 888-897-7781 or visit their website at dhs.gov/E-Verify.

INTERNAL APPLICANTS: If you are a current Prince Georges County Government employee and seeking a promotion, in accordance with Section 16-200 of the Personnel Law, you have the right to appeal a rejection rating within five (5) working days of receiving a rejection notice. Union employees should refer to their respective collective bargaining agreement and/or union representative for their grievance procedure.

Prince Georges County Government is an Equal Opportunity/Affirmative Action Employer Committed to Diversity and Inclusion in the Workplace

General Plan Information:

The Prince George's County benefits plan year is from January 1 to December 31.

A spouse (to include a same sex spouse) can be added to the health benefit plans. A marriage certificate and social security number is required to add a spouse.

Children under the age of 26 are eligible for coverage under the health benefit plans. This includes stepchildren and children of the same-sex spouse. A birth certificate(s) and social security number(s) is required to add a child(ren). If you are only adding the stepchildren or child(ren) of a same-sex spouse, you will need to submit a marriage certificate. You will also need to submit the birth certificate of the child(ren) and your spouse must be listed as a parent.

The premiums for health benefits are deducted on a pre-tax basis with the exception of Long-Term Disability, Extra Life Insurance and Voluntary Benefits (Short-Term Disability, Whole Life Insurance, Critical Illness, Accident Insurance, Cancer Indemnity, Hospital Indemnity Protection, Accident Indemnity Plan, Supplemental Dental and Group Legal Services).

New employees must enroll in the County's health benefit plans within thirty (30) days of the hire date.

The effective date of the health benefits coverage is the beginning of the month following a waiting period of forty-five (45) days from the date of hire.

After enrolling in the County's benefit plans, employees may only make changes to the plans either during the open enrollment period, which occurs annually (usually each October), and/or during the year, due to a family status change (i.e., marriage, births, divorce and adoption).

Employee Benefits

Prince George's County is proud to offer employees an attractive and comprehensive benefits program, including the following:

• Medical/Prescription/Dental/Vision Insurance Coverage (part time employees are eligible for medical insurance if they work 15 + hours, per week)
• Group Term Life Insurance
• Long & Short-Term Disability
• Flexible Spending Accounts
• Dependent Care Assistance Program
• Health Care Flexible Spending Account

Paid Leave (Annual, Personal, & Sick) 13 Paid Holidays Retirement Benefits

• Defined Benefit Pension Plan

• Employer Contribution Rate-11.71%

• Supplemental Pension Plan

• Employee Contribution Rate (Pre-Tax)-3.48%

• 457(b)

• 403(b)

Employee Discounts Employee Assistance Program Voluntary Benefits

• Critical Illness
• Whole Life Insurance
• Accident Insurance
• Legal Services

For additional details, please visit: https://www.princegeorgescountymd.gov/departments-offices/human-resources-management/employees/benefits

01

IMPORTANT - PLEASE READ AND ACKNOWLEDGE: I acknowledge and understand that my responses to the supplemental questions must align with the information provided under the Work Experience and Education sections of my application. My responses to the questions below and the information provided under Work Experience and Education will determine if I meet all minimum qualifications for the position. I understand that attaching a resume does not fulfill the requirement to complete the application and answer all questions. While I am highly encouraged to attach a resume, I understand that only information provided in my application will be used to evaluate my experience and education for this opportunity.

• Yes
• No

02

Which best describes your highest level of education completed? Please do not include education that is in process.

• Some high school, but did not graduate
• High School Diploma or G.E.D
• Associates Degree
• Bachelors Degree
• Masters Degree
• Doctorate/PHD/JD

03

Describe your experience performing routine typing or keyboarding assignments. What types of documents or records did you prepare or update?

04

Please explain your experience to the question above and list dates and places of employment where experience was obtained. Answers such as "See Resume" will not be accepted. Please do not copy your entire resume here. Only provide information that relates to the question. Otherwise, please put N/A indicating you do not have this experience.

05

Describe your experience sorting, distributing, or routing computerized reports, correspondence, or other administrative materials.

• I do not possess this experience
• Less than 1 year of experience
• 1 year of experience
• 2 years of experience
• 3 years of experience
• 4 years of experience
• 5+ years of experience

06

Please explain your experience to the question above and list dates and places of employment where experience was obtained. Answers such as "See Resume" will not be accepted. Please do not copy your entire resume here. Only provide information that relates to the question. Otherwise, please put N/A indicating you do not have this experience.

07

Have you answered telephone inquiries, documented the information received, and determined whether to respond directly, take a message, or refer the matter to another person or official?

• Yes
• No

08

Please explain your experience to the question above and list dates and places of employment where experience was obtained. Answers such as "See Resume" will not be accepted. Please do not copy your entire resume here. Only provide information that relates to the question. Otherwise, please put N/A indicating you do not have this experience.

09

Are you willing and able to participate as an essential employee? Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.

• Yes
• No

Required Question

Employer Prince Georges County Government

Address 1400 McCormick Drive, Suite 159

Largo, Maryland, 20774

Phone 301-883-6330

301-883-6330

Website http://www.princegeorgescountymd.gov/