Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.
We’re seeking a detail-oriented Office Services Associate with a strong client-first mindset to support daily mail and print operations within a fast-paced legal environment. This role is ideal for someone who thrives on precision, enjoys hands-on production work, and takes pride in delivering high-quality results under tight deadlines.
Pay rate: $24 -25.46p/h
Shift: 8:30am to 5:30pm
Key Responsibilities
Print & Production Services
- Manage high-volume print and reprographics requests, including copying, scanning, binding, and finishing
- Produce professional materials using various binding methods (GBC, coil, spiral, velo, 3-ring, etc.)
- Prepare proofs and collaborate with clients to ensure accuracy and quality
- Execute complex print jobs, including mail merges and multi-file projects
- Troubleshoot printer and copier issues to minimize downtime
Mail & Distribution Services
- Process incoming and outgoing mail, including USPS, FedEx, UPS, and courier deliveries
- Log, track, and distribute packages using internal tracking systems
- Coordinate daily mail pickups and deliveries across the office
- Prepare and manage outgoing shipments and trackable packages
Client Service & Coordination
- Provide responsive, high-quality service to internal teams and stakeholders
- Communicate effectively across departments to manage requests and deadlines
- Consult with clients on print projects, offering solutions and recommendations
- Manage multiple requests simultaneously while maintaining accuracy and timelines
Operational Support
- Organize and prioritize workflow using job tickets and production schedules
- Maintain inventory of supplies and ensure print and mail areas are fully stocked
- Support conference services and additional office services as needed
- Work collaboratively within a team environment to meet daily operational goals
Qualifications
- Experience in print production, reprographics, or mail services (legal environment preferred)
- Proficiency with Microsoft Office (Outlook, Word, Excel) and Adobe tools
- Experience with document management systems such as NetDocs is a plus
- Familiarity with print equipment and finishing techniques (binding, lamination, etc.)
- Experience with package tracking systems (e.g., PS Track) preferred
- Strong attention to detail and ability to produce high-quality work under pressure
- Ability to follow established processes while also problem-solving when needed
- Comfortable working in a fast-paced, deadline-driven environment
- Strong communication skills and a team-oriented mindset
Core Strengths
- Client-first, service-driven approach
- Strong attention to detail and accuracy
- Ability to multitask and manage competing priorities
- Reliable, proactive, and solutions-oriented
- Comfortable working independently and as part of a team
#LI - NL1
Opensity is an Equal Opportunity Employer.
We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.
Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.