Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

The Site Manager is responsible for overseeing the daily operations and ensuring exceptional client service at our prestigious client's downtown Chicago office. In this pivotal role you will provide various administrative support which may include copy, print, mail, hospitality, facilities and receptionist services.  If you thrive in a professional business environment and seek to join an organization with true career growth opportunities, we invite you to apply to join our dynamic team.

Essential Job Responsibilities

• Serves as the principal liaison between Opensity Solutions, the client’s administration and the site employees

• Provides elevated concierge style customer support to all end-users at the site

• Provides onsite leadership with the Opensity Solutions team, and encourages staff development in their careers

• Acting as a critical administrative liaison between staff and attorneys to boost efficiency

  handling payroll, and staff scheduling

• Seeks opportunities to increase our capabilities and makes recommendations to the key contact

• Demonstrates proficiency in explaining all products, services, turnaround times, delivery schedules and guarantees to the client

• Recruits and interviews potential Opensity Solutions candidates for available positions at the site

• Schedules personnel to ensure compliance with performance standards and make sure contracted hours of operation are covered without incurring overtime

• Compiles, collects, and reports for all data necessary to provide the client with monthly management reports

• Manages building maintenance, cleaning services, and vendor relationships

• Strong multitasking skills to manage competing priorities from attorneys and staff

Qualifications & Requirements

• High School Diploma or equivalent;

• Previous management experience in a client service oriented field, preferably mail/copy/production

• Detail oriented with good verbal and written communication skills, with the ability to resolve complaints

• Strong initiative required; ability to work independently with minimal direct supervision

• Working knowledge of Microsoft products such as MS Word, Excel, and Outlook

• Ability to lift or move 40 lbs. or greater

• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.

• Ability to walk, bend, kneel, stand or sit for an extended period

• Previous experience in law firm or corporate setting required, often 3–5 years

The Compensation range for this role is 75,000 - 90,000 USD per year and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

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Opensity is an Equal Opportunity Employer. 

We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. 

Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination. 

Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.