Office Services Specialist

Office Services Specialist

Position Title: Office Services Specialist

Location: Phoenix, AZ - 100% Onsite

Expected Duration of Project: 1 year contract

1st shift / M-F / 8-5 Tentative

Skills Required

• Effectively and professionally communicating verbally and in writing to convey information effectively and appropriately based on audience, including providing directives to large groups of people
• Utilizing the following programs and equipment; Microsoft Outlook, Word, & Excel; iCIS, OnBase, eFile, multi-line telephone system, copy machine, e-courtroom equipment, and fax machine
• Critical thinking and evaluating information to determine the best solution

Ability To

• Perform work tasks with attention to detail
• Establish and maintain effective working relationships with others
• Make sound decisions in accordance with regulations, policies and procedures
• Ability to prioritize tasks and re-prioritize tasks based on importance and time sensitivity

Essential Job Tasks (This is not an all-inclusive list of all job duties that may be required; employees will be required to perform other related duties as assigned.)

• Interacts directly with the public, attorneys, case managers, court staff, outside agency staff, court interpreters, MCSO deputies, and court security
• Prepares the courtroom for hearings, coordinates courtroom actions with Courtroom Clerk, and manages the courtroom during proceedings maintaining order and integrity of the court process
• Prepares e-courtroom equipment (digital FTR recorder, white noise machine, electronic presentation equipment, electronic fingerprint equipment etc.) for use during hearing; coordinates the use of and runs equipment during hearing and troubleshoots technical issues
• Assist victims and the State during proceedings
• Utilizes court system (iCIS) check-in and printed calendar to determine whether case parties are present, obtain additional information needed for court from litigants, communicate cases called with Judicial Officer
• Prepares files for the court, distributes the court calendar, reviews files for missing information and court readiness, reviews motions for accuracy and compliance with rules of procedure; contact parties for missing information
• Assists with case processing, setting hearings, and providing hearing dates during court proceedings
• Performs critical data entry of hearing outcomes and results into the court system (iCIS) in real time to maintain updated data, modify existing records, or initiate court ordered actions
• Works collaboratively with other divisions to offer assistance in times of need, emergency situations, and as scheduled
• Assists the Judicial Officer and Judicial Assistant with the calendar & other assignments by request

Experience Required

• Three (3) years of progressively responsible administrative experience, preferably in a court or legal environment, or other experience that would demonstrate possession of the required knowledge and abilities

OR Combined Education and Experience Qualifications

• An equivalent combination of post-secondary education may substitute on a year-for-year basis

Education

• High School diploma or GED