Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.

Job Title: Office Services Specialist
Location: Saint Paul, MN (onsite)
Duration: 11+ Months Contract
M-F (8:00 AM - 4:30 PM)

• Provide on-site office services including high-volume copying, printing, scanning, document imaging, mail management, shipping/receiving, document finishing, filing, and related customer support.
• Operate high-volume duplicating, imaging, printing, mail management, and document handling equipment and software.
• Support customer requests while maintaining quality, accuracy, inventory, equipment, and service records.
• Report directly to the Site Manager, Site Supervisor, or Assistant Site Manager, depending on site configuration.
• May support bindery, quality control/final checks, housekeeping, file services, call center, reception, meeting room setup, building support, and light maintenance functions.

Responsibilities

• Operate high-volume copy machines, printers, document imaging systems, and related document image handling software.
• Perform copying, printing, scanning, assembling, cutting, punching, binding, finishing, and quality control/final checks.
• Operate MS Office, Outlook, Excel, Word, Teams, email, document management systems, fax machines, calculators, postage meters, and other office equipment.
• Open, save, retrieve, and transfer PC files according to established protocols.
• Access document management systems according to established procedures.
• Operate Trac and other systems used for printing and document processing.
• Inspect convenience copiers daily for proper operation and quality; clear paper jams and report equipment problems to technicians.
• Respond to and coordinate customer service calls.
• Maintain daily meter and service logs, management reports, billing logs, and supply inventory records.
• Calculate charges for completed jobs as required.
• Monitor and maintain adequate supplies and keep copier/work areas clean, neat, and well stocked.
• Handle incoming and outgoing mail, fax transmissions, USPS shipments, shipping and receiving, postage, and material distribution.
• Distribute office supplies, mail, fax transmissions, and materials to personnel or designated drop-off locations.
• Deliver completed jobs to predetermined customer locations within and outside the assigned site.
• Answer customer questions regarding job status, requirements, and feasibility.
• Communicate with customers and team members by email and phone regarding daily operations and customer requests.
• Perform filing duties, including purging and archiving old documents, based on customer requirements.
• Maintain records and reports related to operations, supplies, equipment, and completed work.
• Use shrink-wrap machines, paper cutters, hole drills/punches, bindery equipment, joggers, tape machines, stackers, electric staplers, and scales.
• Perform meeting room and conference room setup as required.
• Perform building occupant moves within assigned facilities.
• Perform re-lamping and light maintenance duties when assigned.
• Perform occasional cleaning and housekeeping duties as needed.
• May travel between customer buildings to perform assigned duties.
• May perform reception, call center, file services, or other customer-facing support functions as required.
• May perform higher-level reception duties requiring strong presentation and telephone skills.
• May require periodic overtime on nights and weekends, including off-hour emergency response.
• Perform other duties as assigned.

Requirements

• High school diploma/GED and 1 2 years of related experience, or equivalent experience in a related field.
• Related copy/print experience preferred.
• Experience with both printing and mail operations; printing experience is particularly important.
• Experience with basic shipping and receiving.
• Experience with basic printing, scanning, assembling, cutting, punching, and binding.
• Basic knowledge of MS Office, Outlook, Excel, Word, Teams, email, and office systems.
• Strong customer service and communication skills with the ability to communicate effectively with customers and team members.
• Good PC, organizational, mathematical, filing, and prioritization skills.
• Ability to use office machines, technical equipment, and document processing equipment.
• Strong attention to detail and ability to learn quickly.
• Ability to interpret, comprehend, and apply complex material, data, and instructions.
• Ability to prepare, provide, and communicate varied information.
• Ability to work in an office environment with normal lighting, ventilation, temperature, and noise levels.
• Ability to stand, walk, bend, reach, stretch, climb, and perform similar physical activities for extended periods.
• Ability to lift or move items weighing up to 50 55 lbs.
• Ability to push or pull equipment on wheels that may weigh up to approximately 700 lbs. when moving equipment for repairs.
• Walking between buildings may be required.
• Moderate dexterity with regular use of a calculator, keyboard, hand tools, and eye/hand coordination.
• May require a valid driver's license and minimum auto insurance coverage depending on assignment; driving is not required for this position.
• Dress code: Business casual.
• COVID requirements: None.
• Interview: Virtual.
• Start date: 10/12/2026.
• Contract end date: 9/3/2027.

Metasys Technologies/NVISH is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.