Office Specialist

Position Details

Position Information

Working Title of Vacant Position Office Specialist Job Type Full Time Posting Type Public Number of Vacancies 1 Department POLICE Division POLICE OPERATIONS Requisition Number 2026315 Number of hours worked per week 40 Work Schedule

6:00AM to 3:00PM; Monday- Friday

Work Site Location 3444 Battlefield Bl S (6th Precinct) Position Driving Requirement N - Never Pay Grade GE03 Pay Basis Semi-Monthly Advertised Salary

$37,652- $49,889/ annually

Starting salary based on qualifications and experience

Job Description

Do you enjoy making a difference in an office setting by providing exceptional administrative support?

If so, we have the perfect opportunity for YOU!

The Police Department is seeking a dedicated and detail-oriented Office Specialist to provide administrative support for the Traffic Enforcement Office. In this role, you will:

• Coordinate burglar alarm billing and customer service. Research alarm reports in New World, LERMS, and Computer-Aided Dispatch (CAD) to determine whether alarms meet false alarm criteria, resolve citizen inquiries, process billing information, coordinate with the Treasurer's Office, maintain alarm records, and update account information when property ownership or tenancy changes.
• Manage wide-load police escort requests. Coordinate escort schedules with Public Works and trucking companies, assign officers, calculate fees, prepare invoices, maintain escort records, and coordinate billing with the Treasurer's Office.
• Respond to citizen inquiries. Receive calls and emails regarding abandoned vehicles, gather pertinent information, determine the appropriate jurisdiction, and route requests to Neighborhood Services or the appropriate police precinct.
• Maintain program records. Organize and maintain files for the Ride-Along Program, wide-load escorts, alarm documentation, and other administrative records to support departmental operations and reporting requirements.
• Coordinate daily operational assignments. Schedule school crossing assignments, wide-load escorts, funeral escorts, Ride-Along participants, and Traffic Unit enforcement assignments, including speeding, towing, taxi, and weight and measures enforcement.
• Provide administrative support. Assist with school guard payroll backup, maintain the School Guard Log Book, and order and manage office supplies for the Traffic Enforcement Office and Crash Team.
• Maintain required certification. Obtain and maintain Virginia Criminal Information Network (VCIN) certification.

This position requires strong organizational skills, attention to detail, excellent customer service, and the ability to manage multiple priorities while working collaboratively with City departments, law enforcement personnel, and the public.

Required Qualifications

VOCATIONAL/EDUCATIONAL REQUIREMENT:

Requires a high school diploma or GED and any combination of education and experience equivalent to satisfactory completion of one year of college education in word processing, secretarial skills, or a closely related field.

EXPERIENCE REQUIREMENT:

In addition to satisfying the vocational/education standards, this class requires a minimum of two years of full-time equivalent experience in administrative support.

SPECIAL CERTIFICATIONS AND LICENSES:

Depending on departmental operational requirements, may require valid driver's license and driving record in compliance with the City Driving Standards.

SPECIAL REQUIREMENTS:

Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.

Preferred Qualifications

Posting Detail Information

Job Open Date 07/13/2026 Job Close Date 07/20/2026 Open Continuous No Special Instructions to Applicants

A Personal History Statement (PHS) must be submitted before moving on in our process!

Complete the PHS found at this link immediately after applying online. Click here to view the PHS for this position. Your PHS should be completed, notarized and submitted WITHIN 5 CALENDAR DAYS of submitting your online application via one of the two options below:

OPTION 1: CERTIFIED MAIL - Mailing Address: Chesapeake Police Department ATTN: Background Investigations Unit; 304 Albemarle Drive, Chesapeake, VA 23322

OPTION 2: HAND DELIVERY - Delivery Address: Chesapeake Public Safety Building (Police Department Head Quarters) ATTN: Background Investigations Unit; 304 Albemarle Drive, Chesapeake, VA 23322

The Hand Delivery Option is available 24/7/365 via dropbox in the CPD HQ lobby.

Be prepared to discuss the details of your accounting and procurement experience; municipal or other government experience and software systems used.

A polygraph will be required during the background investigation process.

ADA Checklist

Overall Physical Strength Demands

Overall Physical Strength Demands L=Light - Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly OR requires walking or standing to a significant degree.

Physical Demands

C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.

Standing Occasionally- Up to 1/3 of the time. Sitting Frequently- From 1/3 to 2/3 of the time. Walking Occasionally- Up to 1/3 of the time. Lifting Rarely- Less than 1 hour per week. Lifting Amount Exerting up to 20 lbs Carrying Rarely- Less than 1 hour per week. Carrying Weight Exerting up to 10 lbs Pushing/Pulling Rarely- Less than 1 hour per week. Pushing/Pulling Weight Exerting up to 10 lbs Reaching Occasionally- Up to 1/3 of the time. Handling Occasionally- Up to 1/3 of the time. Fine Dexterity Rarely- Less than 1 hour per week. Kneeling Rarely- Less than 1 hour per week. Crouching Rarely- Less than 1 hour per week. Crawling Rarely- Less than 1 hour per week. Bending Occasionally- Up to 1/3 of the time. Twisting Rarely- Less than 1 hour per week. Climbing Never- Never occurs. Balancing Rarely- Less than 1 hour per week. Vision Continuously- 2/3 or more of the time. Hearing Continuously- 2/3 or more of the time. Talking Frequently- From 1/3 to 2/3 of the time. Foot Controls Rarely- Less than 1 hour per week. Machines, Tools, Equipment and Work Aids Used

Computer, phone, Xerox

Protective Equipment Required

None

Health and Safety

D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never

Mechanical Hazards N = Never Chemical Hazards N = Never Electrical Hazards N = Never Fire Hazards N = Never Explosives N = Never Communicable Diseases N = Never Physical Danger or Abuse N = Never Other N = Never If Other, Description

Environmental Factors

D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never

Dirt and Dust D = Daily Extreme Temperatures N = Never Noise and Vibration D = Daily Fumes and Odors N = Never Wetness/Humidity N = Never Darkness or Poor Lighting N = Never Primary Work Location Office Environment

Non-Physical Demands

C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.

Time Pressures Occasionally- Up to 1/3 of the time. Emergency Situations Rarely- Less than 1 hour per week. Frequent Change of Tasks Rarely- Less than 1 hour per week. Irregular Work Schedule/Overtime Rarely- Less than 1 hour per week. Performing Multiple Tasks Simultaneously Continuously- 2/3 or more of the time. Working Closely with Others as Part of a Team Continuously- 2/3 or more of the time. Tedious or Exacting Work Occasionally- Up to 1/3 of the time. Noisy/Distracting Environment Rarely- Less than 1 hour per week. Other Rarely- Less than 1 hour per week. If Other, Description Can anyone assist the employee in performing the primary tasks assigned to this position? If yes, identify the eligible task(s)

Yes, wide-load and school crossing guard scheduling.

Professional References

Professional References

Please provide contact information for professional references.

Minimum Requests 2 Maximum Requests 4

Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

• Resume

Optional Documents

• Cover Letter
• Letter of Recommendation