Office Specialist - Extended Opportunity Programs (EOPS)

Office Specialist - Extended Opportunity Programs (EOPS)

Salary

See Position Description

Location

6500 Soquel Drive/318 Union Street, Aptos/Watsonville, CA

Job Type

Full-time (100%)

Remote Employment

Flexible/Hybrid

Job Number

2026-02128

Department

EOPS (Extended Opportunity Programs and Services)

Division

Student Equity and Success

Opening Date

08/06/2026

Closing Date

8/28/2026 11:59 PM Pacific

• Description
• Benefits
• Questions

Please apply for this job directly on the Cabrillo College job opportunities page here.

Employment Opportunity

We need YOU! Cabrillo College is looking for staff to provide quality programs and services for a diverse student population promoting ever-evolving needs as our students grow toward their individual aspirational goals. Cabrillo is an Hispanic Serving Institution (HSI) with a special focus on enhancing the Latinx student experience. Come join our team, valuing high-level and innovative instruction, support services, a welcoming environment, and helping to change the world one student at a time!

This full-time, 12-months per year Office Specialist - Extended Opportunity Programs (EOPS) position performs routine to complex administrative support in EOPS requiring the application of EOPS-specific knowledge; provides customer service to students and the public; performs complex EOPS data entry and appointment scheduling, and maintains tracking systems, reports, records and files required for work processes; accepts payments and distributes permits and vouchers following established guidelines; and performs related duties as assigned.

The ideal candidate will share Cabrillos commitment to educating its racially and socioeconomically diverse student population. Cabrillo College serves approximately 11,400 students per term. For the 2024 Academic Year, 61% of Cabrillo students are members of minoritized populations, identifying themselves as LatinX (50%), Multi Ethnic (6%), Asian (3%), Black Non-Hispanic (1%), Filipino (<1%), American Indian/Alaskan Native (<1%) and Pacific Islander (<1%). In 2006, Cabrillo College was designated a Hispanic-Serving Institution, reflecting the great responsibility that the College has to the educational attainment and economic well-being of the surrounding community.

COMPENSATION AND BENEFITS:

Starting Salary Range: $4,226 to $4,893 per month; plus 5% annual increases up to step 7. Maximum initial salary step placement on the classified salary schedule is step 4. Full-time (40 hours per week) assignment, 12 months per year. Monday through Friday, 8:00 a.m. - 5:00 p.m., with evenings and weekends as required.

Classified employees are required to join the California Public Employees Retirement System (CalPERS) and, as such, contribute 8% of their monthly salary to CalPERS on a pre-tax basis. Position scheduled to begin as soon as possible, pending continued funding and Governing Board ratification. Salary is subject to proration based on the beginning date of assignment. Cabrillo is unable to sponsor work visas.

Benefits: Our comprehensive benefits package includes medical, dental, life, short- and long-term, and vision (optional) insurance provided at a share of cost on a pretax basis, CalPERS Retirement, and an Employee Assistance Program. Please see the Benefits link on the HR webpage for more information.

Work-Life Balance: This opportunity is a full-time assignment, 12 months per year. Classified employee benefits include:

• Twelve (12) days of vacation leave accrued annually; rate increases up to a maximum of twenty (20) days at year ten (10)

• Twelve (12) days of sick leave accrued annually, seven (7) of which can be used as Personal Necessity days annually

• Nineteen (19) paid holidays annually

• Five percent (5%) Longevity award annually after ten (10) years of service, with increases to fifteen percent (15%) at twenty (20) years

• Professional Growth educational incentive program

As a classified staff member at Cabrillo College, you will join a vibrant community of professionals and educators working together to provide a positive educational environment where our students experience diverse academic and cultural perspectives.

PLEASE NOTE:

• This position is in-person, on-site at our Aptos and Watsonville campuses as needed, but may also have a flexible/hybrid online schedule along with onsite options as available. Bilingual skills in English/Spanish are required.

Examples of Duties

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

• Performs customer service and program/department operational duties; answers student or customer questions regarding policies, procedures, programs and services including clarification of program enrollment requirements and department processes and procedures; responds to questions and complaints at a public counter, over the phone or via email or text.
• Receives and inputs a variety of student or customer information into computer systems; researches information in computer systems; provides initial screening for program or service; assists with the preparation and submission of applications, forms and documentation; verifies accuracy of information with third parties; sends reports and correspondence to students or customers.
• Schedules and cancels appointments and testing; sets up, maintains and posts department and staff calendars and room reservation calendars for internal and external groups and events.
• Tracks and enters/scans complex student, departmental and financial data into appropriate systems; maintains a variety of standard office and specialized records and files; creates and maintains spreadsheets and databases to track students, files, projects, activities and services; extracts data and reports from multiple data sources and reconciles data entries and reports including those of other employees and departments; tracks and maintains federal, state and District data and prepares for submission or reporting.
• Drafts, formats, types, proofreads, edits and prints correspondence, forms, reports, schedules, rosters, statistical and technical documents including reports, manuals and other documents and materials ranging from routine to complex; creates forms, charts, tables and spreadsheets involving difficult coding, data extraction and manipulation; reviews documents for clerical accuracy, completeness and compliance with District and department requirements.
• Makes meeting and event arrangements including typing and distributing agendas, facility requests, setup and cleanup; contacts other departments or vendors for food orders, supplies and audio-visual equipment; coordinates other meeting logistics.

OTHER DUTIES

• Demonstrates sensitivity to and understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation and ethnic backgrounds of community college students, faculty and staff.
• Maintains and updates divisional web pages, social media and online calendar.
• Assists with the training and oversight of student, work release and volunteer workers; monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards.
• Provides backup for other departments or division office administrative support staff.
• Maintains office supply inventory.
• Performs related duties as assigned.

Minimum Qualifications

EDUCATION AND EXPERIENCE

Any combination of experience and training that is likely to provide the required knowledge and abilities qualifies. A typical way to obtain the knowledge and abilities would be:

• Understanding of, and sensitivity to, the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation, of community college students, faculty and staff AND
• Graduation from high school or GED equivalent AND two (2) years of clerical support experience, preferably involving frequent public or student contact AND
• Bilingual skills in English/Spanish OR
• An equivalent combination of training and experience

PLEASE NOTE: Additional education may be substituted for experience on a year-for-year basis, up to two (2) years.

Desirable:

• Biliterate skills in English/Spanish

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of:

• Modern office practices, procedures, and equipment, including knowledge of computers and applicable software programs.
• Department services, program goals, objectives, policies, procedures, and practices.
• Customer service practices and telephone etiquette.
• District student recordkeeping practices and procedures for processing student information and interpreting input and output data.
• District general accounting systems operations, practices, and procedures applicable to assignment.
• District rules, policies, and procedures applicable to departmental and division operations.
• Practices and techniques of sound business communication; correct English usage, including spelling, grammar, and punctuation.
• Applicable sections of the California Education Code, Title V, and other applicable laws.
• The Family Educational Rights and Privacy Act and other District, state, and federal laws, rules, regulations, and policies governing student records.

Skills and Abilities to:

• Provide customer service in person and over the phone.
• Oversee and participate in the daily administrative operations of a program or department front desk.
• Review applications and forms for completeness and accuracy.
• Type accurately at a speed necessary to meet the requirements of the position.
• Track and report statistical and financial information utilizing complex spreadsheets and databases.
• Perform mathematical calculations.
• Exercise tact and diplomacy in dealing with sensitive, complex, and confidential student issues and situations.
• Organize, set priorities, and exercise sound, independent judgment within areas of responsibility.
• Maintain the confidentiality of District and student files and records.
• Communicate effectively, both orally and in writing.
• Understand and follow written and oral instructions.
• Establish and maintain effective working relationships.
• Uphold the District's mission, values and objectives, including equity and Guided Pathways.
• Support an inclusive work environment that fosters diversity, respect, and engagement.

Additional Information

Application Process:

• Complete the application with a minimum of three (3) professional references and answer all supplemental questions; provide detailed information to aid in determining that the minimum qualification requirements have been met

• Attach resume

• Attach all unofficial transcripts for college coursework completed, if applicable (copies, photos, and downloads are acceptable), displaying any degrees conferred. Foreign transcripts must be evaluated for U.S. equivalency at the applicant's expense - click here for more information.

Please note: All application materials must be received by 11:59 pm on the closing date indicated above.

Attention Applicants

Only completed applications with the above required documents will be reviewed by the committee. Application materials not required (including cover letters or letters of recommendation) for this position will not be reviewed. Remove personally identifiable information such as personal photos, social security number, birth date, age, and gender from your application materials. Expenses related to the recruitment process are the responsibility of the applicant. Cabrillo is unable to sponsor work visas. A position eligibility pool may be established to fill other full-time, part-time, or substitute assignments as needs arise.

Questions? Concerns? Please contact HR as Departments, Divisions, and Committee Members are unable to discuss active recruitments with potential candidates.

Selection Procedure

A search committee will review and invite applicants for an interview. Meeting the posted requirements does not guarantee an interview. Selected applicants will be required to pass a bilingual test before being hired. A written performance exercise and/or presentation may be a part of the interview, and finalists may be invited to return for a second interview. All notifications will be via email and can also be accessed through your application profile.

Conditions of Employment

Selected candidates given a conditional offer of employment are required to submit tuberculosis screening clearance results, proof of eligibility to work in the United States, and present their Social Security card upon hire (for payroll purposes). Cabrillo is an E-Verify employer.

EEO Statement

Cabrillo College is an equal opportunity employer and actively seeks a diverse pool of qualified applicants. The policy of the College is to encourage applications from all persons. No person shall be denied employment because of ethnicity or race, color, sex or gender, gender identity, gender expression, age, religion, marital status, disability, sexual orientation, national origin, medical conditions, status, or protected veteran status.

Accommodations

Persons with disabilities who require reasonable accommodation to complete the employment process must notify Human Resources at cabrillohr@cabrillo.edu.

Cabrillo College currently provides a benefit stipend contribution for medical, dental, life and long-term disability insurance for full-time employees and eligible dependents. Please note: Employees who work less than 1,040 hours per year are not eligible for benefits. More than part-time contracts will receive a pro rata benefit stipend based on the percentage of assignment.

Classified employees are required to join the California Public Employees Retirement System (CalPERS) and as such contribute 8% of their monthly salary to CalPERS on a pre-tax basis. (For additional details you can visit the CalPERS webpage.)

For more information related to benefits, please visit the Cabrillo College Human Resources Benefits webpage on our website.

01

IMPORTANT: All applicants are required to submit responses to the following supplemental questions. Your responses will provide information about your background and experience related to this position and will be used in the screening and selection process. Be concise, yet specific and informative in your responses to these supplemental questions. "See resume", "Will be answered during interview", attachments, or links/URLs (unless a question specifically requires it) will not be accepted as a substitute for your responses to the questions in the following boxes. Please indicate below that you have read and understood these instructions.

• Yes
• No

02

EOPS serves students from diverse backgrounds and those facing economic or educational barriers. How would you go above and beyond to ensure that students receive the services that they need?

03

What experience do you have with Google Workspace and any other computer programs that you are familiar with?

04

This position balances student appointments, workshops, outreach activities, record keeping, and coordination with campus partners. How do you stay organized and ensure students receive timely support when managing priorities?

05

Are you Bilingual in English/Spanish and would you be able to pass a Bilingual proficiency test?

• Yes
• No

06

Are you Biliterate In English/Spanish?

• Yes
• No

07

Have you attached all documents listed as required in the "Application Process" section of the Job Bulletin to this application?

• Yes
• No

08

I understand and reconfirm my consent and authorization that if I am a final candidate for this position, Cabrillo College or its authorized agent(s) may conduct comprehensive, job-related background and/or reference checks, including job history, criminal history, identity check, and/or fingerprinting. This reconfirmation question and its answer are confidential and will not be seen by the Search and Selection Committee.

• I agree
• I do not agree

Required Question

Employer Cabrillo College

Address 6500 Soquel Dr

Building 1550

Aptos, California, 95003

Phone (831) 479-6217

Website http://cabrillo.edu