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Office Specialist I - Augusta

State of Maine

Augusta, Maine

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JOB DETAILS
SALARY
$18.76–$27.03 Per Month
SKILLS
Administrative Skills, Analysis Skills, Communication Skills, Consulting, Customer Support/Service, Data Quality, Data Structures, Employee Benefits, Human Resources, Human Resources Processes, Information Technology & Information Systems, Information/Data Security (InfoSec), Input/Output, Inventory Management, License Management, Licensing, Liens, Needs Assessment, Office Equipment, Operational Improvement, Payroll Software/Services, People Management, Policy Implementation, Procedure Implementation, Quality Assurance, Quality Control, Quality Metrics, Reporting Skills, Research Skills, Security Protocols, Technical Operations, Time Management, Trend Analysis, Web Design
LOCATION
Augusta, Maine
POSTED
13 days ago
If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State's career page and indicate on the application that they have previously worked for the State.
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Office of Cannabis Policy

Office Specialist I

Opening Date: June 29, 2026

Closing Date: July 15, 2026

Grade / Admin Unit: 16 / Administrative Services

Job Class Code: 6546
Salary: $18.76 - $ 27.03/Hourly
Position Number: 020312542

Location: Augusta

Telework: None

Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

JOB DESCRIPTION:

This position will provide advanced office and administrative support work performing complex, varied administrative support tasks often requiring the operation of technical office equipment and programs.This position will assist the Licensing Division within the Office of Cannabis Policy. Responsibilities require independent judgment, initiative, and discretion to make determinations on varied matters, ensuring appropriate processes are followed. Candidate will be required to assist individuals with a variety of issues in a professional manner, so effective communication skills will be necessary.

TYPICAL DUTIES:

  • Assure all registration identification card applications, registration certificate applications, adult use applications, transactions, and other information are entered in a timely and accurate manner into ALMS.

  • Ensure a high level of customer service in all interactions with the public and others.

  • Assist, when necessary, with the management and oversight of all electronic data filing, including training and providing guidance to project staff.

  • Administer and/or process applicable licenses in accordance with set procedures

  • Collect, count, reconcile and/or deposit fees in accordance with set procedures.

  • Receive and greet visitors and determine customer needs.

  • Complete all processing of applications and mailing to program participants within the program expectations.

  • Effectively answer questions regarding the MMMP and Adult Use statutes, rules and general program operations and know when to consult with supervisor.

  • Comply with the requirements of State policies, including those concerning human resources components, security protocols of agency information and confidentiality policies for State business purposes.

  • Review input/output of information for ALMS (Agency License Management System) and develop/implement quality control standards for data input structures and output quality assurance.

  • Train office associates/assistants

  • Writes summary reports and trend analyses.

  • Recommend operational improvements, implement new policies and procedures.

  • Research, compile and analyze complex information to reach a conclusion and/or make recommendations.

  • Present routine factual information to individuals or groups.

  • Determine and requisition inventory supplies.

  • Update and change all forms, letters, and applications as necessary


KNOWLEDGES, SKILLS, AND ABILITIES REQUIRED:
  • Knowledge of payroll principles, procedures, and techniques; and automated payroll systems and procedures.
  • Knowledge of human resources practices and employee benefits.
  • Knowledge of the principles, practices, and equipment related to quality control of data input and output.
  • Knowledge of the laws and practices related to the title and ownership of motor vehicle titles.
  • Ability to develop and change web pages using established content.
  • Ability to verify, code, compute, and/or reconcile data on standard documents.
  • Ability to conduct research, gather information, and analyze results to reach a conclusion
  • Ability to oversee and maintain inventory/supplies.
  • Ability to review input/output of information from electronic information systems and develop/implement quality control standards for data input structures and output quality assurance.
  • Ability to examine motor vehicle title applications and associated documents such as liens, chain of ownership, vehicle and odometer information, and signatures to determine ve

About the Company

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State of Maine

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