Administrative Skills, Billing, Calendar Management, Clinical Support, Communication Skills, Inventory Management, Medical Coding, Medical Office, Office Management, Operational Support, Operations, Operations Management, Operations Planning, Order Supplies, Patient Assessment, People Management, Project Tracking, Quality of Care, Time Management
Overview
Job Summary
Provides supervision for office operations to include planning, scheduling, organizing, and coordinating various administrative activities as required for efficient daily operations; provides project oversight as assigned.
Job Responsibilities
- Provides direct supervision of clerical staff serving in various roles, ensuring efficient and timely turnaround at patient check-in, scheduling and check-out stations.
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- Maintains payroll oversight for clerical staff, including approval of time off, staffing and scheduling.
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- Maintains clinic cash controls on day-to-day basis.
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- Works with BOC to update provider schedules and make necessary changes.
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- Fills in, when necessary, for the purpose of business continuity.
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- Educates and trains all clerical staff members as to best practices, EMR/Cadence updates and organizational policies.
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- Manages inventory of office supplies, including ordering and inventory maintenance.
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- Maintains confidentiality and expectation of confidentiality among the clerical staff.
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- Works closely with providers, providing updates when necessary.
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- Communicates effectively with all providers, staff members and administrators, in order to provide a high level of care.
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- Works closely with billing and coding services in order to promote efficient revenue cycle services.
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- Supports clinic operations leader and clinic administration in ongoing initiatives as needed.
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Specifications
Experience
Description
Minimum Required: 5 years clerical experience in medical office
Preferred/Desired:
Education
Description
Minimum Required: High School diploma or equivalent
Preferred/Desired:
Training
Description
Minimum Required: Familiarity with medical coding and medical office operations
Preferred/Desired
Special Skills
Description
Minimum Required:
Preferred/Desired:
Licensure
Description
Minimum Required:
Preferred/Desired: Eligibility to sit for AAPC/CPC examination
B
Baptist Memorial Health Care