Office Support Specialist 2 (Birth & Death certificates clerk) Records

Office Support Specialist 2 (Birth & Death certificates clerk) Records

Salary

$48,882.00 Annually

Location

2500 Charlotte Ave, Nashville, TN

Job Type

Full Time Health Civil Service

Job Number

HEA08773

Division

Health

Opening Date

07/30/2026

Closing Date

8/7/2026 11:59 PM Central

• Description
• Benefits
• Questions

Position Description

The Records Management Division of the Metro Nashville Public Health Department provides all services related to the maintenance and retention of public, medical and vital records maintained by MPHD in Davidson County. This position's primary role will be responsible for providing birth and death certificates to customers and assisting with vital, medical and non-medical records of customer service as needed.

If you have any questions about this position please contact MPHD HR at (615)-340-5640.

Typical Duties

Provides the highest standards of quality service to customers in the designated waiting areas.

Provides birth and death certificates to customers.

Explains required ID and documentation necessary for receiving records.

Receives payment in various formats to include cash, checks, and credit cards.

Performs routine clerical duties, typing, faxing, filing, scanning and copying.

Protects the confidentiality of each customer by verifying proof of required documentation while dealing effectively with them concerning their requests on the phone or in person.

Prepare monthly reports.

Minimum Qualifications

High School Diploma and Three (3) years of increasingly responsible clerical/administrative experience.

Valid class "D" driver's license, use of personal vehicle, and maintenance of valid personal vehicle insurance as required by Tennessee Law.

Candidates with accreditations earned in a foreign institute are encouraged to apply, however at the present time MPHD is not sponsoring individuals through any of the US Government's employment-based immigration programs.

MPHD seeks to be a socially and culturally responsive organization that acknowledges and addresses historical and current inequities in our public health promotion and practice. Successful candidates will demonstrate the ability to work with multicultural communities.

Preferred Experience, Knowledge, Skills, and Abilities

Documented years of increasingly responsible clerical/administrative experience.

Full-time, Civil Service positions -

10 Vacation Days per year (increasing after 5 years of service)

1 Sick Day per month

12 Paid Holidays per year

Public Safety - Sworn and Civilian positions -

20 vacation days per year

3 Personal days per year

1 Sick Day per month

12 paid holidays per year

Part-time, Non Civil Service positions - Visit HR and Benefits webpages for more information.

Full-time, Non Civil Service positions - contact hiring department for benefits information

Seasonal/Temporary positions - no benefits offered.

01

Are you a current Metro Public Health Employee ?

• Yes
• No

02

What is your highest level of education?

• Less than High School or GED
• High School or GED
• Associates Degree
• Bachelors Degree
• Advanced Degree

03

How many years of increasingly responsible clerical/administrative experience do you have ?

• Less than 3 years
• More than 3 years

04

I understand that all related work history/experience, education, certifications and/or licenses must be reflected on my application for this position. I further understand that an incomplete or misleading application may result in disqualification.

• Yes

Required Question

Employer Metropolitan Government of Nashville & Davidson County

Address Human Resources Division

700 President Ronald Reagan Way, Suite 201

Nashville, Tennessee, 37210

Phone (615) 862-6640

Website https://www.nashville.gov/departments/human-resources/employment-opportunities