Office Support Specialist 2026-01631

Office Support Specialist 2026-01631

Salary

$21.36 Hourly

Location

Cheyenne, WY

Job Type

Permanent Full-time

Job Number

2026-01631

Department

Department of Corrections

Division

Field Services (Probation and Parole)

Opening Date

06/23/2026

Closing Date

7/9/2026 11:59 AM Mountain

FLSA

Non-Exempt

Job Classification

BAAS05

• Description
• Benefits
• Questions

Description and Functions

GENERAL DESCRIPTION:

The Wyoming Department of Corrections is seeking a dedicated and dependable professional to join our team as an Office Support Specialist in Cheyenne. This vital position provides administrative support and operational assistance to the Central Support Services Division, helping ensure the efficient delivery of services that support correctional facilities and programs across the state.

As an Office Support Specialist, youll play an important role in keeping daily operations running smoothly through organization, communication, and attention to detail. Your work will directly contribute to the success of the division and support the Departments mission of public safety and community service.

If you are professional, motivated, detail-oriented, and looking for a rewarding career in public service, we encourage you to apply and become part of a team that makes a difference for Wyoming every day.

Why Choose a Career with the Wyoming Department of Corrections?

• Culture of public service and a commitment to work/life balance
• Eligibility for Public Service Student Loan Forgiveness
• Health, Dental, and Vision Insurance
• Employee State Retirement Plan
• Paid vacation, sick leave, and holidays
• Meaningful work that makes a difference for Wyoming communities and MUCH MORE!

Click here for detailed information, or you can watch this short video to learn about our benefit package!

Want to see the full value of your compensation beyond salary?

Explore our Total Compensation Calculator: https://compensationcalculator.wyo.gov

Human Resource Contact: Deborah.Hale@wyo.gov or 307-777-6136

ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function that may be performed at the job level.

• Acts as a specialist in the assigned program area, performing the most complex technical duties, which may include legal secretary responsibilities.
• Performs, leads, or supervises a wide variety of moderate to complex program and operational support duties.
• Provide assistance with front desk coverage and mail distribution
• Provide assistance with tracking, assigning, reviewing, and uploading correspondence for the support system of the Restoration of Rights
• Performs and leads various operational support duties
• Performs specialized tasks and coordinates general office functions such as budget, legal work, administrative, property management, travel arrangements, procurement, personnel, information systems, or fiscal duties, and provides training to staff.
• Conducts research, troubleshoots office systems or procedures for efficiency and accuracy; collects, organizes, and details in writing the required documentation in answering queries.
• Coordinates and/or acts as a liaison between the agency or work unit and other agencies.
• Processes monthly electronic filing; corresponds with operators regarding production filing; sets up new operators for electronic filing.
• Maintains financial or other records; verifies statistical reports for accuracy and completeness; assists with publishing statistical reports.
• Assists in budget development, analysis, interpretation, and recommendation, including handling deposits and monetary transactions and/or performing audit functions.
• Accurately maintains agency files and records; inputs data into databases.
• Prepares reports; verifies computer systems, databases, and coded data for accuracy.
• Responds verbally and/or in writing to requests for information.
• Screens and corrects documents for procedural compliance; evaluates information for accuracy.
• Provides customer service to customers, clients, and staff, and acts as a resource and explains rules and procedures to co-workers, customers, and/or clients.
• Responsible for inventory assets.
• Performs administrative duties requiring considerable judgment, which may involve fiscal, human resources, or other specific program areas.
• Resolves some light computer issues/concerns.
• Greets, screens visitors, and interviews customers/clients to evaluate and determine needs.
• Refers customers to appropriate supportive service agencies.
• Tracks information.
• Maintains and reviews case files to determine actions to be taken.
• Evaluates information for accuracy.
• Assures the procurement process is managed appropriately and according to established procedures.
• Involves some processing/interpreting of legal documents.
• Document and seal expungement cases. Services as the point of contact and documents all fingerprints received.

Qualifications

PREFERENCES:

Preference may be given to those with at least two years of work experience in an office environment.

KNOWLEDGE:

• Knowledge of applicable federal, state, and local laws, codes, regulations, and policies, technical processes, and procedures related to the department.
• Knowledge of financial record keeping and reporting principles and procedures, basic accounts payable, and purchasing.
• Knowledge of the principles and practices of employee supervision, training, and evaluation.
• Knowledge of techniques for providing a high level of customer service.

MINIMUM QUALIFICATIONS:

Education & Experience Substitution:

2-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant I

Certificates, Licenses, Registrations:

None

OR

Education:

Associates Degree (typically in Business)

Experience:

0-1 year of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant II

Necessary Special Requirements

PHYSICAL WORKING CONDITIONS:

• Typically, the employee may sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying light items, driving an automobile, etc.
• Special physical demands are not required to perform the work.

NOTES:

• FLSA: Non-Exempt
• The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities. No notice of eligibility will be sent to applicants who meet the minimum qualifications.
• The Wyoming Department of Corrections is a Drug-Free Workplace. All staff is subject to drug testing while employed by the WDOC. The Wyoming Department of Corrections is a Tobacco-Free Workplace. It prohibits the taking, carrying, possessing, or introducing smoking materials, smokeless tobacco, or tobacco substitutes on or into WDOC facilities and grounds.
• The Wyoming Department of Corrections complies with the Federal Prison Rape Elimination Act (PREA) of 2003. It is the policy and practice of WDOC to protect inmates/offenders from personal abuse, corporal punishment, personal injury, disease, property damage, harassment, and the elimination of prison rape. Successful Applicants for employment must pass a background/reference check and drug test prior to appointment.
• WDOC has a strict dress code policy to include standards for facial hair, body art, and piercings/gauges. All applicants must meet the standards of this dress code to be considered for employment.
• WDOC offers a competitive benefits package including: medical, dental, and life insurance, paid vacations and sick leave, paid holidays, Wyoming State Retirement and 457 deferred compensation program, longevity pay, and opportunities for advancement.
• Candidate must complete the defensive tactics skills KRAV-MAGA.

Supplemental Information

080 Department of Corrections - Cheyenne Central Office-Support services

Click here to view the State of Wyoming Classification and Pay Structure.

Click here to view the State of Wyoming total Compensation Calculator.

URL: http://agency.governmentjobs.com/wyoming/default.cfm

The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change; please refer to the A & I HRD Website to ensure that you have the most recent version.

Working for the State of Wyoming means more than a job - it's a stable, rewarding career that lets you make a difference while enjoying a great quality of life.

Employees enjoy:

• Comprehensive health coverage - medical, dental, and vision plans for you and your family
• Voluntary Benefits - including life insurance for you and family members, ambulance, pet insurance, short/long-term disability, flex spending and health savings accounts
• Multiple retirement options - including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security
• Generous paid leave and flexible schedules - vacation, sick leave, paid FMLA and 11 paid holidays each year
• Public Service Loan Forgiveness eligibility - for those with qualifying student loans
• Training and professional development - to support your career growth and advancement
• Employee Assistance Program - Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts
• Wellness Program - Earn paid time off and incentives by focusing on your personal health

Know your full value.

Your paycheck is only part of the picture. The State of Wyoming offers a Total Compensation Calculator that shows the full value of your salary plus benefits, so you can clearly see what your complete compensation package looks like.

Explore your total compensation: https://compensationcalculator.wyo.gov/

WORKING FOR THE GREATEST STATE IN THE NATION - Wyoming offers a lifestyle you can't find anywhere else - wide-open spaces, clean air, friendly communities, year-round recreation, and no state income tax.

Click here for detailed information or you can watch this short video to learn about our benefit package!.

01

(AA) Which of the following best describes your highest completed level of education to date or within the next three (3) months? (Transcripts may be required.)

• High School Diploma/GED/or Equivalent
• Some college Coursework, No Degree Received
• Associates Degree
• Associates Degree and additional coursework
• Bachelors Degree
• Bachelors Degree and additional coursework
• Masters Degree
• Masters Degree and additional coursework
• Doctorate Degree
• Doctorate Degree and additional coursework
• None of the Above

02

(AA) Which of the following Quarter/Semester credit hours best describes your completed college education to date or within the next three (3) months? (Transcripts may be required.)

• 45+ Quarter hours/30+ Semester hours
• 90+ Quarter hours/60+ Semester hours
• 136+ Quarter hours/91+ Semester hours
• 180+ Quarter hours/120+ Semester hours
• 225+ Quarter hours/150+Semester hours
• N/A

03

(BAAS05)How many years of relevant work experience or transferable skills do you have related to the job description?

• No relevant experience, but willing to learn.
• Less than two (2) years of relevant experience.
• Two (2) to less than four (4) years of relevant experience.
• Four (4) or more years of relevant experience.

04

(AA) Describe your relevant experience below.

05

Do you have two (2) or more years of work experience in an office environment?

• Yes
• No

06

Have you had any prior experience or exposure to the criminal justice field?

• Yes
• No

07

(A1) Where did you hear about this opportunity?

• Government Jobs @ www.governmentjobs.com/careers/wyoming
• Indeed
• LinkedIn
• Zip Recruiter
• Wyoming Workforce Center
• Other job sites (Wyoming at Work, Monster, etc.)
• Social Media (Facebook, Twitter, etc.)
• Newspaper/Newsletter Advertisement
• Career Fair
• Human Resources Division
• Friend or Acquaintance (Not State Employee)
• Current State Employee
• Other

08

(A1) If you selected "Current State Employee" please provide the employees first and last name, and include the department they work for, if known. Please limit this response to only one employee. This employee may be eligible for a Referral Bonus.

09

(A1) If you selected Other, please tell us where you heard about this opportunity.

10

(AA) VETERANS PREFERENCE DISCLOSURE: PER WYOMING STATUTE, current employees of the State of Wyoming are not eligible for veterans preference. If you are not a current employee of the State of Wyoming, to be eligible to receive veterans preference you MUST have been a resident of the State of Wyoming for a period of one (1) year or more at any time prior to submitting this application. I have read and understand the veterans preference disclosure.

• Yes
• No
• I am not a veteran

11

(AA) VETERANS PREFERENCE: If you are a war veteran as defined in section 101, Title 38, United States Code or are the surviving spouse of a war veteran who receives survivor benefits from the federal government based on the veterans military service, and wish to claim veterans preference, please attach the appropriate documentation substantiating your claim. Indicate below your appropriate veterans preference status. By requesting veterans preference, you are certifying that you meet the statutory requirements as described in the above disclosure.

• Current State Employee
• Veteran - DD214 Attached
• Disabled Veteran (10% or more) - DD214 and Veterans Disability Determination Attached
• Surviving Spouse of a Deceased Veteran - DD214 and proof of Survivor Benefit Attached
• None of the above

12

(A) Please be advised that an incomplete application WILL NOT be considered for employment. An attached resume is not required and is not an acceptable substitution for a completed application. Some State of Wyoming agencies use E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities at https://www.uscis.gov/e-verify. I have read and understand the above statement.

• Yes
• No

Required Question

Employer State of Wyoming

Address Human Resource Contact Information located in the

General Description Section

Statewide, Wyoming, 82002

Phone 307-777-7188

Website http://agency.governmentjobs.com/wyoming/default.cfm