Office Support Specialist - Salaam Middle East & North Africa Cultural Center

Duties & Responsibilities

Administrative, Financial, and Director Support

• Serve as the primary administrative support for the Director, helping advance the strategic goals and mission of the Salaam MENA Cultural Center.
• Assist with departmental budget planning, monitoring, reconciliation, purchasing, and recordkeeping.
• Serve as the unit''s principal purchaser and coordinate fiscal processes in compliance with university policies and procedures.
• Maintain audit-ready records related to finance, human resources, and administrative operations.
• Coordinate travel, event, and logistical arrangements for guests, students, faculty, staff, and community partners.
• Support human resources processes, including hiring, onboarding, payroll, and personnel documentation.
• Assist with the recruitment, onboarding, training, and evaluation of student employees.
• Draft correspondence, reports, and communications on behalf of the Director.
• Manage calendars, deadlines, and administrative priorities to support effective center operations.
• Assist and review Salaam staff and Student Affairs Marcom in drafting and posting flyers, social media announcements, and other promotional materials for intercultural competence and cultural nuance in line with university branding parameters.

Student Engagement, Reception, and Community Support

• Serve as a welcoming, well-informed first point of contact for students, families, alumni, faculty, staff, and visitors.
• Respond to inquiries related to center services, programs, resources, and university processes.
• Support students with professionalism, empathy, and cultural sensitivity.
• Assist with data collection, assessment activities, and program reporting.
• Attend meetings, prepare minutes, and maintain records in compliance with FERPA, Title IX, the Clery Act, and university guidelines.

Center Operations and Program Support

• Collaborate with the Director to ensure the smooth daily operation of the center.
• Coordinate facility needs, work orders, maintenance requests, and access management.
• Manage the center''s space reservation process, calendars, and shared communication channels.
• Maintain inventories of office equipment and supplies.
• Support the center''s cultural, educational, and community-building programs by tracking attendance, helping with coordination and execution, gathering data for event and center reviews, and other administrative tasks and staff supervisory tasks.
• Assist with special projects and initiatives that advance the center''s mission of success, inclusion, belonging, intercultural learning, and student development.

Other Duties

• Represent the center on university committees and working groups as requested.
• Perform other duties that support the mission and strategic priorities of the Salaam MENA Cultural Center.