Office Support Substitute

Position Summary:   

The Office Support Substitute provides temporary clerical and administrative assistance in school offices across the district. This position supports day-to-day operations by performing general office tasks such as answering phones, greeting visitors, data entry, and filing. The ideal candidate is flexible, dependable, and able to adapt to various school environments while maintaining professionalism and confidentiality.

ESSENTIAL JOB FUNCTIONS

• Perform clerical duties including filing, copying, faxing, and data entry
• Answer and route phone calls; take and deliver messages accurately
• Greet and assist students, parents, staff, and visitors in a courteous manner
• Maintain accurate records and update student/staff information as needed
• Assist with attendance tracking and reporting
• Support the preparation and distribution of school communications
• Operate standard office equipment and software (e.g., Google Workspace, Infinite Campus, Raptor, etc)
• Follow district policies, procedures, and confidentiality guidelines
• Perform other duties as assigned by the school office manager or administrator

The intent of this job description is to provide a representation description of the types of duties and responsibilities required for this position. Employees may be asked to perform other job-related duties as assigned.

KNOWLEDGE, SKILLS, & ABILITIES:

• Maintain the school’s administrative systems and routines
• Communicate effectively with students, families, and colleagues
• Commit to positive attitude and excellent customer service in challenging situations
• Sense of humility, customer service mindset, and shows urgency and the ability to proactively solve problems and make decisions quickly
• Enjoys working with children of all ages
• Ability to stay calm under pressure, especially in difficult conversations with parents and staff
• Has the ability to manage multiple tasks
• Excellent computer skills, including Microsoft Word, PowerPoint, Excel, and Google Suite
• Displays maturity and ability to work independently

ESSENTIAL QUALIFICATIONS

The qualifications noted below are required to enable the employee to perform the essential duties/responsibilities of this position.

• High school diploma or equivalent
• 2 years of office experience, preferably in a school setting
• A passion for the mission of The School District of University City
• Proven track record of exemplary customer service and ability to connect positively with students, parents, families, staff, and visitors
• Excellent communication skills, both verbal and written

EEO Statement:

The School District of University City is an equal opportunity employer and does not discriminate on the basis of race, color, religion, national origin, age, disability, or sex, including pregnancy, sexual orientation, and gender identity and other characteristics protected by law.

Learn more about The School District of University City atwww.ucityschools.org