Office Support Supervisor

Mental Health Services
  • Springfield, Ohio
    13 days ago

    Job Description

    Office Support Supervisor 
    FT, Monday-Friday, 1st Shift
     
    The office staff supervisor manages daily administrative operations and leads a team of clerical or support workers to ensure workplace efficiency.
     
    RESPONSIBILITIES
    The Office Support Supervisor oversees the daily operations of the front desk for both Clark and Madison Counties. Responsibilities include hiring, orientating and managing front desk staff, ensuring efficient patient check-in and check-out processes, handling scheduling and administrative tasks, and addressing patient inquiries. This position also ensures that the front desk complies with healthcare regulations and maintains a professional and welcoming environment. This role is essential for maintaining smooth administrative operations and providing excellent patient service. The Office Support Supervisor works as a bridge between leadership and staff in maintaining a functioning front desk. This position requires travel to all MHS facilties as needed.
     
    In addition, the following skills are preferred:
    • Knowledge of health care practices preferred
    • Managing workflow in a busy medical environment.
    • Ability and understanding to coordinate patient care with all other providers.
    • Ability to motivate teams and resolve disputes.
    • Clear verbal and written correspondence.
    • Multitasking and schedule management.
    • Experience with computers, databases, and office software.
     
    Education/Experience
    • High School Diploma or Equivalent (Required)
    • Associate’s degree in related field (Preferred)
    • 3-5 years’ experience in healthcare administration/registration/billing preferred
     
    Licensure/Certifications
    • Valid drivers license and automobile insurance coverage
    • NVCI
    • CPR (BLS)/First Aid
    MHS provides CPR/First Aid and NVCI (CPI Blue) for all new staff, along with on-going education and on-the-job training opportunities. 
     
    All MHS candidates are required to have an Ohio BCI check (FBI check required  if you have lived in Ohio for less than 5 years, or for working with children), 5-panel drug screen and 2 step TB (or proof of prior TB) upon conditional offer of employment. 
     

    Numbers & Facts

    LocationSpringfield, Ohio
    Websitehttps://www.mhscc.org/careers/

    Skills

    • Administrative Skillsunmatched
    • Auto Insuranceunmatched
    • Billingunmatched
    • CPR Certificationunmatched
    • Computer Skillsunmatched
    • Customer Service Managementunmatched
    • Driver's Licenseunmatched
    • Federal Bureau of Investigation (FBI)unmatched
    • First Aidunmatched
    • Healthcareunmatched
    • Healthcare Administrationunmatched
    • Leadershipunmatched
    • Medical Billingunmatched
    • Multitaskingunmatched
    • Office Managementunmatched
    • Operationsunmatched
    • Operations Managementunmatched
    • Patient Assessmentunmatched
    • Patient Careunmatched
    • People Managementunmatched
    • Regulationsunmatched
    • Schedule Developmentunmatched
    • Team Lead/Managerunmatched
    • Willing to Travelunmatched

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