OFFICE TECHNICIAN (GENERAL)

Job Posting: FRONT DESK ASSISTANT (PERMANENT INTERMITTENT)

Department of Parks & Recreation

JC-533380

• FRONT DESK ASSISTANT (PERMANENT INTERMITTENT)

OFFICE TECHNICIAN (GENERAL)

$3,758.00 - $4,851.00 per Month

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 10/7/2026

Application Methods:

Electronic (Using your CalCareer Account)

By Mail

Drop-off

Print Job

Save Job

Job Description and Duties

OFFICE TECHNICIAN (GENERAL) (PERMANENT INTERMITTENT) - ADMINISTRATIVE SERVICES TRAINING DIVISON / MOTT TRAINING CENTER / PACIFIC GROVE, CA

The California Department of Parks and Recreation (DPR) is seeking an Office Technician to provide administrative, customer, and clerical support services. The position will report for work Monday through Friday, in-person at the Mott Training Center facility, located at 837 Asilomar Avenue, Pacific Grove, CA 93950.

Under the supervision of the Supervisor I (Mott Training Center Manager), the Office Technician (OT or Front Desk Assistant) performs a variety of duties while managing time effectively to meet the needs of the Mott Training Center. The OT will provide customer services to internal and external stakeholders.

• Provide customer service and support, take and route incoming phone calls.
• Maintain and organize the shared Microsoft Outlook mailbox and calendar.
• Make updates to the shared Microsoft SharePoint website, research and retrieve records, documents, and files
• Support Program Coordinators and Training Specialists with administrative tasks.
• Maintain organized office and reception areas, monitor and maintain office technology and equipment.
• Manage office, classroom, and program supply inventories, process incoming and outgoing mail deliveries.
• Perform facility opening and closing procedures, conduct facility, lodge, and classroom inspections.
• Submit and track facility maintenance requests.
• Set up and operate audio/visual equipment, set up classroom tables and chairs.
• Assist in preparing and distributing training supplies and materials.
• Coordinate meal delivery and distribution.
• Coordinate updated lodging information to Program Coordinators and Training Specialists.
• Assist with training event coordination and logistics.

This position may work up to 1500 hours in any calendar year.

This position is designated as not telework eligible.

Training and Development assignments may be considered.

Possession of a valid Class C driver's license is required. You must answer the questions addressing your driver's license on your application. Ensure you provide your driver's license number, class, expiration date, and any endorsements and/or restrictions on your application.

State housing is not available. For further information regarding this position, please contact Blake Deering at Blake.Deering@parks.ca.gov.

This recruitment may be used to fill identical vacancies which may occur within 180 days of the Final Filing Date of this job posting

You will find additional information about the job in the Duty Statement.

Working Conditions

Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee receives a temporary reduction in pay in exchange for PLP 2025 leave credits. The percentage of the temporary salary reduction and the number of PLP 2025 leave credits are determined by the position's assigned bargaining unit. The salary range(s) included in this job advertisement do not reflect the temporary salary reduction. For additional information regarding PLP 2025, please click here.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• OFFICE TECHNICIAN (GENERAL)

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details

Job Code #:

JC-533380

Position #(s):

549-067-1138-902

Working Title:

FRONT DESK ASSISTANT (PERMANENT INTERMITTENT)

Classification:

OFFICE TECHNICIAN (GENERAL)

$3,758.00 - $4,851.00

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

1

Work Location:

Monterey County

Telework:

In Office

Job Type:

Permanent Intermittent - 1500 Hours

Department Information

The mission of California State Parks is to provide for the health, inspiration, and education of the people of California by helping to preserve the state's extraordinary biological diversity, protecting its most valued natural and cultural resources, and creating opportunities for high-quality outdoor recreation.

All employees are responsible for contributing to an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination.

Department Website: http://www.parks.ca.gov

Special Requirements

• The position(s) require(s) a valid California Drivers License (CDL). You must answer the questions addressing your CDL on your application. Ensure you provide your CDL number, class, expiration date, and any endorsements and/or restrictions.

The Statement of Qualifications (SOQ) is a narrative discussion of the candidate's knowledge and experience, which qualifies them for the position. A resume does not take the place of an SOQ. Applications received without this information may not be considered for this position. In your SOQ response, each question must be typed out, numbered, and addressed in the same order as the questions below. The SOQ must be typed, no more than two pages in length, size 12-point Arial font, and respond to the following questions:

1. What does customer service mean to you?

2. What is your experience with managing physical and/or electronic records?

3. Describe a time when you had to shift your focus to prioritize a different task or assignment. What actions did you take and what was the outcome?

Failure to include and complete the SOQ may result in disqualification for interview.

DO NOT include any confidential information to your application or supporting documents (i.e., Social Security Number, birthdate, marital status, medical information, examination results, method of eligibility, etc.)

SROA/SURPLUS Applicants: You must check the SROA/Surplus as your claimed method of eligibility and attach your SROA/Surplus letter as an additional document.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 10/7/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Parks & Recreation

Administrative Services Division

Attn: Classification and Hiring

715 P Street

Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Parks & Recreation

Administrative Services Division

Classification and Hiring

715 P Street

Sacramento, CA 95814

Monday through Friday, excluding State holidays.

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - Please see "Special Requirements"

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Excellent customer service skills
• Clerical or administrative assistance experience
• Competency in the Microsoft Office Suite (e.g. Word, Excel, SharePoint, Teams) Organizational and time management skills
• Ability to adapt to changing workloads and priorities

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Department Website: http://www.parks.ca.gov

Hiring Unit Contact:

Blake Deering

(916) 336-0151

blake.deering@parks.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

Sharon Comas - EEO Office

(916) 653-9990

sharon.comas@parks.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Instructions

If submitting your completed Application Package by mail or hand delivery, you must include the Position # 549-067-1138-902 and the Job Control # JC-533380 in the "Examination or Job Title for which you are applying" section on the STD. 678.

Note: If you are applying for multiple positions, you must complete a STD. 678 for each position separately. Incomplete applications or applications received with multiple positions listed on one application will not be considered.

Employment History on the STD 678 must be complete and include dates, accurate hours per week, total time worked, duties and responsibilities, and contact names and phone numbers of supervisors. Failure to submit a completed STD 678 may result in you being screened out. Only the most qualified candidates will be invited to an interview.

Eligibility Information

To be considered for the job vacancy you MUST satisfy one of the following requirements:

• List Eligibility - Successfully complete the civil service exam for classification Office Technician (General). Click here for more information on how to apply for the Office Technician (General) exam. NOTE: Please refer to the exam bulletin for the frequency of administration of this exam.
• Transfer Eligibility - Must have current employment with the State of California in the same classification or in a classification that is comparable. If in a different classification, you must meet the minimum qualifications (see Minimum Qualifications section and associated links above).
• Reinstatement Eligibility - Previously obtained permanent employment with the State of California in the same classification or in a classification that is comparable. If in a different classification, you must meet the minimum qualifications (see Minimum Qualifications section and associated links above).

In some special circumstances, candidates who meet the Minimum Qualifications for the position, but who do not have one of the types of eligibility listed above, may be hired. However, this is rare and the preferred method of appointment is through eligibility as described above.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.