Office Technician

Valley Mountain Regional Center is excited to offer an outstanding opportunity for a detail-oriented and service-focused professional to join our team as Office Technician in our Clinical Department.

The Office Technician will perform a variety of clerical duties requiring specialized knowledge and skills, exercise initiative and independent judgment within established procedures, and provide professional and sensitive contact with consumers, families, visitors, vendors, and the public.

What You Will Do:

Provide Administrative & Office Support

• Operate the central telephone system and screen incoming telephone calls.
• Greet and assist visitors in a professional and courteous manner.
• Sort and distribute incoming and outgoing mail.
• Perform data entry and information retrieval.
• Maintain organized files and records.
• Assist in compiling information for reports.
• Complete copy request forms and facilitate file transfers.
• Perform other related duties as assigned.

Manage Records & Documentation

• Scan, sort, and electronically link physical and electronic files using Laserfiche.
• Transfer files to the Program Manager or Administrative Assistant once files have been scanned and linked.
• Maintain accurate and organized records in accordance with established procedures.
• Send Requests for Information by fax or mail as directed by the assigned IC.
• Set up packets and materials for the assigned IC as needed.

Maintain Accuracy, Confidentiality & Professionalism

• Handle sensitive information and public contact with discretion and professionalism.
• Communicate effectively with staff, consumers, families, vendors, and members of the public.
• Maintain confidentiality of records and information in accordance with organizational policies and procedures.

Key Responsibilities:

• Operate the central telephone system and screen calls.
• Greet visitors and provide professional customer service.
• Sort and distribute incoming and outgoing mail.
• Scan, sort, and link files using Laserfiche.
• Perform word processing, proofreading, data entry, and information retrieval.
• Assist with vendorization and CDER coordination.
• Maintain files and assist with records management.
• Prepare and send Requests for Information and correspondence as directed.
• Prepare packets and materials for ICs.
• Support WorkAbility students and clinical classes.
• Assist with reports and other administrative activities.
• Perform other related duties as assigned.

Why You'll Love Working with Us:

Mission-Driven Impact: Support an organization dedicated to helping people with developmental disabilities enrich their lives through choices and inclusion.

Meaningful Support: Provide essential administrative and technical services that help VMRC staff effectively support consumers, families, and the community.

Collaborative Environment: Work with a variety of VMRC staff, consumers, families, vendors, and community partners while contributing to the efficient operation of Regional Center programs and services.

To view the complete Office Technician job description, click here: Office Technician