Benefits:- Dental insurance
- Health insurance
- Training & development
- Vision insurance
- 401(k)
- Company parties
- Flexible schedule
- 401(k) matching
- Paid time off
- Position Title: Outpatient Mental Health Clinic (OMHC) Program Manager
- Reports To: Chief Executive Officer (CEO)
- Status: Full-Time W2 Employee
- Location: Hybrid
Position Summary: August Rose Health Center is seeking a full-time OMHC Director to oversee the clinical and administrative operations of our Outpatient Mental Health Clinic. This position is ideal for a licensed professional who is passionate about improving client outcomes and ensuring smooth clinic operations, while maintaining flexibility in their schedule. The Program Manager plays a vital role in supporting therapists, ensuring compliance, and coordinating with the CEO and administrative team. This role has the potential to expand to full-time as the program grows.
Key Responsibilities: Program Oversight & Compliance:
- Monitor and support day-to-day OMHC operations in alignment with CARF and COMAR requirements.
- Ensure timely documentation, including session notes, treatment plans, ITPRs, CSSRs, and PHQ-9/PHQ-A screenings.
- Support quality assurance and participate in internal audits and CARF preparation.
- Monitor follow-up care timelines for medication management clients and therapy sessions.
Clinical Leadership & Supervision:- Provide supervision to LMSWs and LGPCs as needed for licensure.
- Support clinicians in navigating crisis situations, mandated reporting, and therapeutic planning.
- Offer case consultation, feedback on documentation, and guidance in alignment with agency goals.
Administrative Support:- Collaborate with administrative staff to maintain therapist schedules, track caseloads, and follow up with no-show or inactive clients.
- Participate in onboarding and orientation for new OMHC clinicians.
- Flag performance issues and provide coaching or support to improve quality and timeliness.
Team Collaboration:- Act as the point of contact for clinical staff when the CEO is unavailable.
- Lead monthly OMHC team meetings focused on collaboration, compliance, and continuous improvement.
- Serve as a liaison between clinicians, administration, and the leadership team.
Qualifications:- Master’s degree in Social Work, Counseling, or a related behavioral health field.
- Active LCSW-C or LCPC license in Maryland (required).
- Minimum of 2 years of experience in clinical supervision or behavioral health program management.
- Strong knowledge of CARF and COMAR standards and Medicaid documentation requirements.
- Excellent organizational, leadership, and communication skills.
- Comfortable using EHR systems (experience with INSYNC is a plus).
Preferred Skills:- Experience working with diverse populations in a hybrid care environment.
- Familiarity with trauma-informed and culturally responsive care practices.
- Bilingual candidates encouraged to apply.
Compensation & Perks:- Competitive hourly compensation based on licensure and experience
- Flexible schedule with hybrid work opportunities
- Opportunity to expand into a full-time leadership role as the program grows
- Support for continuing education and licensure supervision
Flexible work from home options available.