Omni Sport Advisor | Decathlon Calangute Mall | Part Time & Full Time

Decathlon Sports India Pvt Ltd

Calangute

JOB DETAILS
SKILLS
Career Development, Communication Skills, Customer Experience, Customer Satisfaction, Customer Support/Service, Ecosystems, Football, Hubs, Maintenance Services, Sports, Swimming, Team Player, Time Management, Training/Teaching, eLearning
LOCATION
Calangute
POSTED
30+ days ago

Posted on 02072025 Mission About the StoreDecathlon Calangute Mall is theonly Decathlon store in Goa with a spacioussales area of 2500 sq. meters. Located in one of Indias most vibrant tourist hubs our store is surrounded by a thriving sports culture-from water sports to football running hiking and more. Were proud to have passionate teammates who actively practice their sport and celebrate success together.Do check our Video on the role and responsibility of an Omni Sports Advisor-httpswww.youtube.comwatchvEHQ8mJ6FBVI1st ResponsibilityI ensure a WOW Customer ExperienceI greet smile and engage with customers to understand their needsI am equipped to interact and engage with my customersI promote sports by engaging customers through sports communitiesI practice my sport and inspire customers to join sports communities.I stay informed and encourage customers to participate in Decathlon events or local sports activities related to their interests.I ensure my customer is Satisfied or SatisfiedI ensure my customer is Satisfied or SatisfiedI propose the right products & services depending on the needs of my customersI use all our channels in-store .in App to satisfy the customers needsI propose the relevant services to the customer buyback repair & maintenance personalisation.I ensure a smooth checkout experienceMy customer is at the centre of my activity. I make myself available whatever I am doing.I suggest complementary products to enhance the customer sports practice experienceI ensure product availability by doing reliable up-to-date and responsible inventory to support its omnichannel availability.I ensure the signages are updated for the customers Self-informed best choiceI am accountable for the delivery2nd ResponsibilityI guarantee WOW displayed layoutThe layoutis the best in class for my customerMy layout is safe for me my team and my customers.My Layout is welcoming seductive and engaging.I ensure my customers can test all our solutionsI know and highlight the best omnichannel offer to my customers both offline and onlineI know the complete offer in my store and onlineI ensure My customer will find the entire range of products for their sports practice - either in-store or onlineI am product trained by a validated product trainer.I suggest the best possible solution to my customer as per their needI ensure all the necessary services for my sport are available to my customerI highlight our Circular offer and relevant servicesWhy Join UsExplore a zig-zag Career Path We trust with autonomy & responsibility early on and offer an opportunity to discover projects across business units.Thrive in a collective experience We work as one team towards a collective goal a shared mission across our ecosystem.Enhancing health By promoting active lifestyles we are committed to positively impacting the health and well-being of every Indian.Sport-first work culturethat values your passion.In-store trainingand career development across different verticals.Attractive incentives staff discounts andhealth insurance benefits.Chance tolead your own sport projectand make a real impact.LocationDecathlon Calangute Mall GoaJob TypeFull-Time Part-TimeExperience0-2 Years Freshers welcome Profile Who You ArePassionate about sports likeFootball Swimming Cycling Running or any other.A strongteam playerwith excellent communication skills.A naturalproblem-solverwith a customer-first mindset.Comfortable usingdigital tools and apps.Willing to workweekends shifts and national holidays.Skills empathy time management E-Learning Team Work Relationship Building active listening effective communication enterpreneurial integrity confidence

About the Company

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Decathlon Sports India Pvt Ltd