Cook Dishes, Customer Support/Service, Event Management, Food Delivery, Food Services, Food and Beverage Industry, Housekeeping/Cleaning, Interpersonal Skills, On Call, Order Processing, Point of Sale (POS) Systems, Problem Solving Skills, Procedure Development, Restaurant, Retail, Team Player, Time Management, Training Program, Training/Teaching
The Portland Sheraton at Sable Oaks, a Colwen Hotels Property, is in search of friendly and professional On-Call Banquet Servers to join our team. In this role you will be responsible for providing smooth and efficient food service to guests during events.
General Responsibilities:
- Ensure banquet rooms are set according to banquet event orders and management specifications
- Acknowledge and welcome each guest with a smile, eye contact, and a friendly greeting (use guest name whenever possible)
- Take orders from guests and deliver to appropriate person to execute
- Review and understand event plan at beginning of each shift
- Maintain knowledge of all menu items and composition
- Delivers food, beverages, condiments and other requested items
- Ensure that food is prepared correctly and to the guest s satisfaction; return incorrect or improperly cooked items to the kitchen
- Collect plates and clear table as guests finish their meal
- Adhere to all applicable Colwen and brand standards for food and beverage service and compliance with state liquor policies
- Clean designated areas in accordance with defined procedures
- Ensure sideboards are adequately stocked
- Set tables to standards, and that all items are clean and in good repair
- Assist with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments
- Perform other related duties as assigned
Requirements:
- Excellent interpersonal and customer service skills, ability to solve problems
- Previous server experience preferred
- Ability to operate point-of-sale system
- Ability to work quickly and efficiently
- Organizational and time management skills
- Ability to work with a team
- Ability to maintain personal hygiene
- Must be able to lift, balance and carry trays of food weighing up to 25 pounds
- Ability to work varied hours, including nights, weekends and holidays
We ve got you covered: Benefits & Perks
- Employee Assistance Programs
- Hotel Discount Travel Program for Associates & Family
- Exclusive Associate Discounts Travel, Entertainment, & Retail
- Training and Development Programs
- Career Advancement Opportunities
Colwen Hotels is an equal opportunity employer. EOE M/F/D/V
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Portland Sheraton at Sable Oaks