AC Hotel Cleveland Circle, a Colwen Hotels Property, is seeking an experienced and friendly On Call Bartender to join our team. You will be the face of our restaurant as well as banquet events, providing memorable experiences for our guests. In this role you will need to be quick on your feet, have a positive upbeat attitude, and enjoy talking to people. If this sounds like you, we would like to meet you!
General Responsibilities:
Acknowledge and welcome each guest with a smile, eye contact, and a friendly greeting (use guest name whenever possible)
Prepare and serve alcoholic and non-alcoholic drinks and menu items where offered to hotel guests
Oversee the stock of liquor and bar supplies
Prepare guest checks and collect payment
Light food preparation and service as needed
Check guest for proper identification
Promote and upsell drinks and special drink promotion
Create alcoholic beverages using proper portion controls and control service to ensure no over serving
Maintain accountability of all beverages, use proper judgement, refuse service to guests who are intoxicated or disruptive
Ensure cleanliness of glass, china and silver before use
Comply with all liquor laws, health regulations and Colwen and brand standards and policies
Set up bar prior to opening; ensure bar is clean pre and post shift according to operational standard
Ensure cleanliness and condition of bar, bar unit, food prep and storage equipment, tables and other tools
Perform side duties such as cleaning, garnish prep, misc. stocking and preparation
General knowledge of hotel, area and events to answer any guest question
Take payment and process all payment methods in a timely manner as set by Colwen policy
Secure all alcoholic beverages, cabinets and storage areas
Requirements:
One year of bartending experience
T.I.P.S. certification or State specific equivalent (within 30 days if certification is expired)
Ability to operate point-of-sale system
Extensive knowledge of drink preparation and/or service
Ability to remain calm when dealing with difficult guests
Ability to work quickly and efficiently
Excellent interpersonal skills and service focus
Ability to maintain personal hygiene
Must meet the legal age requirement of the jurisdiction
Ability to work 7-day rotational schedule, including nights, weekends and holidays
We’ve got you covered: Benefits & Perks
Medical Insurance with Company-Funded HRA
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Wide-Array of Supplemental Insurance Offerings
Paid Time Off Programs
Employee Assistance Program
401K Plan – Traditional & Roth Options with Employer Match
Hotel Discount Travel Program for Associates & Family