On-Call Concierge

On-Call Concierge

The Four Seasons Hotel Philadelphia is seeking an On-Call Concierge to join our Guest Experience team. Our Concierge responds to a wide variety of guest requests by accurately assessing the guests' needs and requests; adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons' policies. Utilizes a variety of Four Seasons software to accurately track guest's needs and preferences.

What you bring:

• At least one year of experience working within a luxury hotel or similar environment
• Excellent interpersonal skills and communication skills
• Strong customer service skills
• Work authorization in the United States

What we offer:

• Competitive salary, wages, and a comprehensive benefits package
• Excellent training and development opportunities
• Employee discount for stays at any Four Seasons worldwide
• Complimentary dry cleaning for employee uniforms
• Complimentary employee meals

• Medical, dental, and vision coverage
• Parking and SEPTA access
• City fitness membership

Schedule & Hours:

As our hotel is open 24/7, 365 days a year, we expect our employees to be flexible in working mornings, evenings, weekends, and holidays.

Candidates must have valid work authorization for the U.S.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

Four Seasons Hotel Philadelphia is committed to diversity and inclusion in the workplace. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website.