On Call Coordinator - West Coast Weekends Remote/Bilingual

Maxim Healthcare Services

Columbia, MD(remote)

JOB DETAILS
SALARY
$60–$100 Per Year
SKILLS
Accidental Death and Dismemberment (AD&D), Auto Insurance, Communication Skills, Customer Support/Service, Flexible Spending Accounts, Healthcare, Hospital, Insurance, Interpersonal Skills, Laptop PC, Legal, Life Insurance, Microsoft Product Family, Multilingual, On Call, Organizational Skills, Prescription Drugs, Presentation/Verbal Skills, Property Insurance, Registered Nurse (RN), Telephone Skills, Time Management
LOCATION
Columbia, MD
POSTED
2 days ago

Maxim Healthcare is currently seeking an On-Call Coordinator.Ideal Candidate will be located in PST time zone to support High Volume PST Weekend needs.The On-Call Coordinator provides scheduling and client coordination during non-business hours and provides support to the branch recruiters in staffing and coordinating issues after normal business hours. This can include, but is not limited to, answering incoming calls and coordinating the schedules of after-hours healthcare staff members.The on-call coordinator is a part-time position and should not exceed 20 hours a week.Essential Duties and ResponsibilitiesResponds to incoming calls to the office after normal business hoursResponds in a timely manner (within 15 minutes) to any messages leftDocuments client, patient, and caregiver occurrences in the system of recordCommunicates with clients when an employee has called off or is running lateDelegates and plans tasks to appropriate staff (back-up coordinator, internal RN) when necessaryInforms appropriate staff of any personnel changes and scheduling need that arisesStaffs call-outs as soon as message is receivedTroubleshoots other after-hours issues that arise, and delegates appropriatelyKeeps office staff informed of outstanding issues at the beginning of normal business hoursOther duties as assignedMinimum RequirementsHigh School degree requiredMust have internet access and personal computer, laptop or smart phoneSome experience in an office, with demonstrated effective communication skills and proven organizational and interpersonal skillsExperience in customer service environment preferredStrong verbal communication skills requiredProficiency with computers and Microsoft OfficeSalary: $60 - $100 per dayBenefitsOn-Call Coordinators are not eligible for benefits.Maxim BenefitsHealth and Wellness: Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical) and Health Advocate Employee Assistance ProgramRetirement and Financial Security: Employee Assistance Program, Health Savings Account, 401(k) + Company Match, Profit Sharing, Short and Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death & Dismemberment Insurance, Voluntary Group Life Insurance and Supplemental Accidental Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance discounts, Pet Insurance and Legal benefitsLifestyle Benefits: Paid Time Off and Company Paid Holidays, Transportation Benefits, Educational Assistance Program, College Partnership Program and Employee Discount ProgramMaxim Healthcare, Inc. (“Maxim”) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.#J-18808-Ljbffr

About the Company

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Maxim Healthcare Services

The name Maxim Healthcare Services carries with it a rich tradition of providing superior medical staffing, home healthcare, and wellness services. Established in 1988 to address the nursing shortage, Maxim has since evolved to service nearly every sector of the healthcare industry. Among Maxim’s strongest competencies is the ability to successfully recruit across a broad range of healthcare specialties.

Maxim has earned a reputation for uncompromising dedication to customer service and the overall quality of all healthcare professionals staffed. It is engrained in the Maxim culture to strive for excellence through serving the needs of others. This is evident in Maxim’s ongoing efforts to assess and refine all management, clinical, and support processes.

This is an exciting time for Maxim, as the company has seen tremendous revenue and organizational growth over the past twenty years. We are dedicated to building and maintaining strong, trusting relationships with each teammate, candidate, patient, and client.
COMPANY SIZE
1,500 to 1,999 employees
INDUSTRY
Healthcare Services
FOUNDED
1988