Customer Support/Service, High School Diploma, Human Resources, Identify Issues, Internet Search, Legal, Library and Information Science, On Call, Public Library, Research Skills, Technical Support, Training/Teaching
LOCATION
Tigard, OR
POSTED
Today
On-Call Librarian
Print (https://www.governmentjobs.com/careers/cityoftigard/jobs/newprint/5358746)
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On-Call Librarian
Salary
$30.97 Hourly
Location
13500 SW Hall Blvd, Tigard, Oregon 97223, OR
Job Type
On-call
Job Number
2025-00152
Department
Library
Division
Library Readers Services
Opening Date
06/01/2026
Closing Date
6/7/2026 11:59 PM Pacific
+ Description
+ Benefits
+ Questions
Overview
Are you an excellent customer service provider, a persistent technology troubleshooter, and a top-notch researcher? The Tigard Public Library seeks several On-Call Librarians to help patrons access technology and find materials they want and need. Join our team to ensure that the Library is a trusted source for accurate, vital materials and resources.
These positions provide professional level reference, readers advisory, and technology support at the adult and children's reference desks. On-Call Librarians fill weekday, evening, weekend and short notice scheduling needs.
These On-Call positions do not have a regular schedule from week to week. On-Call Librarians help provide reference desk coverage for planned and unplanned absences in the Readers Services division. There are opportunities to accept shifts weeks in advance for planned absences, and on short notice for unplanned absences.
Examples of Duties
+ Create a welcoming environment for all patrons.
+ Assist with technology troubleshooting and navigation of technology hardware and software.
+ Provide informational reference using online or physical resources and/or databases.
+ Offer reading, viewing, and/or listening recommendations to patrons using knowledge, online tools, and/or navigation of physical collection.
+ Interpret and apply city and library policies and procedures.
+ Ensure positive and harmonious interaction and relationships amongst patrons and library staff.
+ Provide support with library projects such as displays, booklists, or other projects as assigned.
Skills and Abilities: Knowledge of the principles and practices of professional librarianship; skills in using a variety of technology hardware and software; knowledge and skills with online search strategies; excellent customer service skills and the ability to effectively deal with the public; skill in teaching and assisting patrons.
Minimum Qualifications
Minimum Education/Experience Requirements:
Any combination of training and experience, which would provide the required knowledge, skills and abilities, to perform the essential functions of the position, may be qualifying. A typical way to obtain the required qualifications would be:
+ Master's degree in library science from an accredited college or university AND
+ Some library experience
Supplemental Information
Union: Not applicable for this position
Schedule: Applicants must be able to work a wide variety of shifts, including evenings and weekends, and must be capable of accepting shifts each month.
How to apply: Please apply online. We do not accept applications via email. Applications must be received by Human Resources by the closing time/date.
IMPORTANT: I n lieu of resumes and cover letters, the City of Tigard evaluates each applicant's work history and responses to supplemental questions. Please complete the application and answer the supplemental questions thoroughly to ensure our subject matter experts can appropriately evaluate your experience.
ATTENTION VETERANS: To receive veterans' preference, please upload your DD214/Separation documentation.
This position is not eligible for benefits; however, paid sick leave is available in accordance with the Oregon Sick Leave law.
This job classification is not represented by a union
01
Which of the following best describes your highest level of education?
+ High School Diploma or Equivalent
+ Associate's Degree
+ Associate's Degree and additional coursework
+ Bachelor's Degree
+ Bachelor's Degree and additional coursework
+ Master's Degree or higher
02
Do you have some library experience (This needs to be outlined in your application for consideration)
+ Yes
+ No
03
In 2-3 paragraphs, describe a difficult situation you have encountered with a library patron or customer. What steps did you follow towards resolution? What did you take away from the experience?
04
Using one paragraph for each example, please describe 2-3 ways you have used the American Library Association's core values of librarianship to guide your work. These include access, equity, intellectual freedom and privacy, public good, and sustainability. (Core Values of Librarianship | ALA)
05
In 2-3 paragraphs, detail your experience providing reference, readers advisory, and/or technology support to library patrons.
Required Question
Employer
City of Tigard
Address
13125 SW Hall Blvd Tigard, Oregon, 97223
Website
http://www.tigard-or.gov
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