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Office Team
On-Site Customer Service Representative
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Job Details
Career area Office Team Position Type Date Posted 07/28/2026 Location 1808 Tribute Road, Sacramento, CA 95815, United States Job ID PDX_MMOS_A2887AA0-228E-4CDA-9DAC-0C472E79CEFB_22212424
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1808 Tribute Road, Sacramento, California, 95815, US
Would you like a new career as THE anchor employee working closely with the owner to grow a world-class brand in Sacramento? Do you have commitment, determination, and heart but want to stop working crazy hours? How about having the weekend off and a GUARANTEED 40 hour NORMAL WEEKDAY schedule? Our office is near Cal-Expo in Sacramento.
As a Customer Service Representative, you are a key team member in upholding our commitment to customer satisfaction and professionalism. Your focus will be to convert prospects into customers, but you will be counted on and not afraid to lead in multiple other areas of the business including scheduling, customer relations, celebrations, hiring, in-home estimating and even joining our Home Service Professionals for in-home cleaning and training! With a career at Molly Maid, you will bring customers joy and relief, and reward yourself in the process.
Our on-site Customer Service Representative will have a strong focus on customer service and support of our cleaning staff. Will work closely with the remote Customer Service Representative on leads, estimates, conversion of one-time customers to recurring customers, scheduling, payments, and time entry, backfilling each other as needed to cover breaks, meals, time off, sickness, etc. The on-site CSR will focus on the integrity of the schedule and customer retention as well as leading grassroots online Marketing. This position requires good organizational skills, flexibility, and initiative. Someone who is excited to contribute to the company's success by working well with others and helping to promote a winning atmosphere. A willingness to do whatever it takes to grow and maintain the business including laundry. Solid house cleaning skills, a willingness to work in the field, and Spanish/English fluency are a plus.
Duration: Long term employee
Schedule: Full-Time | Monday - Friday | 8:00 AM to 5:00 PM (ability to extend hours earlier or later as needed)
Pay Rate: $18 - $20 per Hour
General office responsibilities will include:
Requirements:
Experience:
Education:
Our market covers West Sacramento and Sacramento stretching from Antelope in the north down towards Elk Grove in the south!
If you meet the requirements for this position, our system will schedule you for an interview immediately.
"You are applying to work for a franchise owner of Molly Maid, not Molly Maid SPV LLC or any of its affiliates. If hired,
the franchise owner will be your only employer. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners. This job description is
meant to describe the general nature and level of work being performed."
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At Molly Maid, our franchise owners have been preferred employers for more than 40 years because they put a strong emphasis on our people. They provide team members with a fun, rewarding work experience, career growth and advancement opportunities, and a company they can proudly represent.
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All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Molly Maid franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
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Acknowledgement
I acknowledge that each independent Molly Maid franchise hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Molly Maid ("Franchisor") nor its affiliates have the power to : (1) hire, fire or modify the employment condition of franchisee''s employees; (2) supervise and control franchisee''s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Molly Maid is NOT the employer and/or joint employer for: (i) any of the job opportunity listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.
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| Location | Sacramento, CA |
| Salary | $18–$20 Per Hour |