Description of the role:
The On-Site Property Night Attendant at WoodSpring Suites Cleveland will be responsible for ensuring the safety and security of the property during the night hours, assisting guests with late check-ins, and responding to any guest inquiries or concerns that may arise.
Responsibilities:
- Monitoring security cameras and conducting regular property walks to ensure a safe environment.
- Assisting guests with late-night check-ins and providing information about the hotel amenities.
- Responding to guest inquiries and resolving any issues that may arise during the night shift.
- Completing nightly reports and maintaining accurate records of any incidents or guest interactions.
Requirements:
- Previous experience in a customer service or hospitality role is preferred.
- Ability to work night shifts and independently manage tasks and responsibilities.
- Strong communication and interpersonal skills.
- Attention to detail and the ability to multitask in a fast-paced environment.
- Must live on property
Benefits:
- Competitive hourly compensation of $13.00 - $14.00 per hour paid bi-weekly.
- Opportunity for growth and advancement within the company.
- Employee discounts on hotel stays and other company services.
About the Company:
WoodSpring Suites Cleveland is a well-established hotel located in Cleveland, TN, dedicated to providing comfortable and affordable accommodations for guests. We value customer service, safety, and creating a positive guest experience.