On-Site Service Engineer (Networking/Data Center)

GlobalXperts, Inc.

Tulsa, OK

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JOB DETAILS

SKILLS

CCNA - Cisco Certified Network Associate, Driver's License, Emergency Management, Identify Issues, Information Technology & Information Systems, Inventory Management, Network Administration/Management, Network Architecture/Engineering, Network Management Software, Network Operations Center, Network Routers, Network Support, Network Switching, On Call, On Site Support, Power Outages, Professional Services, Virtualization

LOCATION

Tulsa, OK

POSTED

30+ days ago

Position: On-Site Service Engineer (Networking/Data Center)
Location: Tucson, AZ
Job Status: On-Call, On-Site Support

Summary of Position:
GlobalXperts is looking for knowledgeable field-based network engineers to be part of an on-site service response team. The on-site service engineer will be responsible for the proper handling, verification, troubleshooting, and/or replacement of hardware at the data center location.

Responsibilities:

Oversee the resolution of all network issues within the data center
Manage all emergency/scheduled maintenance activities within the data center
Manage all network outage events
Provides on-site support for inventory audit and reconciliation processes
Provide break/fix support within agreed upon response time
On-site verification of hardware within the data center
On-site troubleshooting of hardware within the data center
On-site replacement of hardware within the data center

Required Skills/Qualifications:

5+ years of on-site support experience in Networking/Data Center
Experience with routers, switches, racking and stacking
Data Center break/fix experience
Experience with handling, troubleshooting, verification, and replacement of hardware
CCNA or equivalent certification
Willingness to learn new technologies and maintain industry knowledge
Valid driver's license
Willingness to provide on-call services/support during and after normal business hours
Familiarity and experience with various troubleshooting tools

Desired Skills/Qualifications:

Experience with Arista Networks products
Optical cabling/connector and troubleshooting experience

GlobalXperts is a global information and communications technology company with an impeccable record for providing comprehensive, integrated Managed Services and Professional Services and excelling in Network Infrastructure Management Services (Voice, Data & Video) and other IT Infrastructure Services (End User Computing, Applications, Storage and Virtualization).

About the Company

GlobalXperts, Inc.

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