The Wisconsin Department of Corrections is seeking a highly skilled and self-motivated
OnBase Administrator /Developer III to manage, maintain, and optimize our enterprise
content solutions system. You will be one of four primary point-of-contacts for system
administration, workflow design, and user support, ensuring our document management
operations run securely and efficiently.
A minimum of 8- years on-the-job experience in the field, including developing
document types, keywords, queries, reports, form processes, and Workflow solutions
required.
Resolves issues through debugging, research, and investigation. Familiar with standard
concepts, practices, and procedures within the field. Applies extensive experience in
the field for judgment to perform the functions of the job.
Knowledge of incident management and escalation procedures. Must have excellent
written and verbal communication skills with customers, peers, and management.
Ability to write technical documentation is required.
Key Responsibilities
• System Administration: Manage, configure, upgrade and maintain the OnBase
environment across Development, Test, and Production instances.
• Solution Development: Design, create, deploy and support OnBase solutions,
including WorkView applications, lifecycles, workflows, and document templates.
Incorporate ADA compliance into the development process.
• System Integrations: Configure OnBase API, Unity, Scan Queues, IdS, DIP,
Docusign, Topaz Signature pads, ShareBase, Hyland API Server (REST API)
• User Support: Triage, troubleshoot, and resolve system issues, identifying root
causes to provide permanent solutions.
• Maintenance & Upgrades: Perform regular system monitoring, Scheduler
Services, IIS, data integrity checks and software upgrades in line with best
practices.
• Training & Documentation: Create user manuals, maintain system
documentation, and provide end-user training to various business units.
Qualifications & Requirements
• Experience: Must have a minimum of 8-10 years of proven experience in
Hyland OnBase administration, configuration, engineering, system tasks, custom
queries, Advanced Capture and forms development. Experience in requirements
gathering and solution analysis is required.
• Certifications: OnBase Certified System Administrator certification or OnBase
Certified Installer designation, and OnBase Certified Workflow Administrator
certification or OnBase Certified Workflow Engineer certification is required.
• Technical Skills: Must have proficiency in OnBase Configuration, Studio, Unity
Management Console, and API development (RESTful, SOAP). Ability to provide
on-going OnBase technical support, including daily incident, change
management, and system administration responsibilities required. Strong in
writing custom queries in Oracle and SQL Server. Must have experience in
performing OnBase system upgrades.
• Soft Skills: Must be a self-starter and consistently portray a sense of urgency
and have excellent, written and oral communication skills. Must have a high drive
to excel and be able to work independently in a versatile environment.
• Nice to have: OnBase WorkView Certification and OnBase Certified
Application Programming Interface certification is desired. Familiarity with
VBScript, PowerShell, C#.NET, SQL, REST API and HTML is a plus.
Interview Process: Depending on the number of candidates received, there may be a
phone screen and/or second and/or third round interviews. All first-round interviews
are generally conducted via TEAMS meeting but we reserve the right to ask for an in-
person second interview if desired. If the candidate shows distraction or reading from a
media source during the interview, the interview will be stopped and not rescheduled.
Candidates should check headphones, mics, connections, etc. prior to the interview
session.
Duration of the Contract: 6/30/2027.
Important Notes: Candidates must reside in the State of Wisconsin or relocate at their
own expense within 30-60 days of hire. Candidate works remotely but may be called
into the office at any time for special business meetings or at the request of their DOC
supervisor.
The DOC recognizes the importance of a work-life-balance and requires contractors to
take time off outside of nine State holidays. This time amounts to approximately 2
weeks each fiscal year and is unpaid by DOC. Please discuss payment options with
your vendor if a concern
Requirements
Top Required Skills & Years of Experience:
• Experience: Must have a minimum of 8-10 years of proven experience in Hyland OnBase administration, configuration, engineering, system tasks, custom queries, Advanced Capture and forms development.
• Certifications: OnBase Certified System Administrator certification or OnBase Certified Installer designation, and OnBase Certified Workflow Administrator certification or OnBase Certified Workflow Engineer certification is required.
• Technical Skills: Must have proficiency in OnBase Configuration, Studio, Unity Management Console, and API development (RESTful, SOAP). Ability to provide on-going OnBase technical support, including daily incident, change management, and system administration responsibilities required. Strong in writing custom queries in Oracle and SQL Server. Must have experience in performing OnBase system upgrades.
• Soft Skills: Must be a self-starter and consistently portray a sense of urgency and have excellent, written and oral communication skills. Must have a high drive to excel and be able to work independently in a versatile environment.
Nice to have - OnBase WorkView Certification and OnBase Certified Application Programming Interface certification is desired. Familiarity with VBScript, PowerShell, C#.NET, SQL, REST API and HTML is a plus.