OnBase IT Systems Administrator

Title:

OnBase IT Systems Administrator

KBR - Delivering Solutions, Changing the World.

KBR is a global leader in delivering science, technology, and engineering solutions to governments and top tier commercial clients to overcome tomorrow's challenges, always maintaining our commitment to Zero Harm. With a full portfolio of services, proprietary technologies and expertise, our approximately 37,000 employees are ready to handle projects and missions throughout their entire lifecycle, from planning and design to sustainability and maintenance. Whether at the bottom of the ocean or in outer space, our clients trust us to deliver the impossible on a daily basis.

KBR is seeking an OnBase IT Systems Administrator to join our Enterprise Systems Team and support the administration, support, and continuous improvement of the Hyland OnBase and Brainware Intelligent Capture solutions, with a primary focus on Accounts Payable (AP) invoice automation. The OnBase Administrator will partner closely with Finance, business stakeholders, and IT teams to deliver responsive customer service, drive innovation, and advance digital delivery across financial document workflows. This position will play a key role in improving user experience, increasing automation, strengthening compliance, and enabling efficient, scalable, end-to-end processing.

Key Responsibilities

Digital Delivery, AP Automation & Workflow Management:

• Design, configure, and support end-to-end AP invoice processing workflows, including invoice ingestion, validation, approval routing, and posting
• Advance digital delivery by optimizing touchless invoice processing through automation, business rules, and exception handling queues
• Configure PO invoice matching processes (2-way / 3-way match) and approval hierarchies to improve accuracy and efficiency
• Support invoice ingestion through monitored digital channels, including Outlook email integrations
• Monitor and improve invoice cycle times, reduce manual intervention, and identify opportunities for innovation in workflow design

Brainware Intelligent Capture (Invoice Processing):

• Administer and optimize Brainware for high-volume invoice capture and data extraction
• Configure document classification, data extraction, and validation rules for invoices and financial documents
• Improve OCR accuracy and minimize exception rates

System Administration, Service Delivery & Support:

• Provide daily support, maintenance, and monitoring of OnBase and Brainware platforms to ensure reliable service delivery
• Troubleshoot workflow, capture, and integration issues impacting AP operations with a strong customer service mindset
• Maintain OnBase Unity/Thick clients for finance users and support a positive user experience across digital tools
• Manage upgrades, patches, and system configurations while minimizing disruption to business operations

ERP Integration & Financial Systems:

• Support and troubleshoot integrations between OnBase and ERP systems - Deltek Costpoint ERP and SAP
• Ensure accurate and timely transfer of invoice data between systems
• Work with finance and various IT teams to maintain data consistency and system reliability

Data, Reporting & Compliance:

• Develop and maintain AP-related reports and dashboards (invoice volume, cycle time, exception rates)
• Use SQL queries to analyze invoice processing data and resolve discrepancies
• Ensure compliance with SOX financial controls, including audit trails and document retention
• Support internal and external audits with document retrieval and reporting

Customer Service, User Support & Finance Collaboration:

• Provide responsive support to AP and finance teams for invoice processing, workflow issues, and system questions
• Deliver a high level of customer service by resolving issues effectively and communicating clearly with business users and technical teams
• Conduct user training and system demonstrations focused on AP processes and digital tools adoption
• Develop and maintain SOPs and user documentation that support consistent, efficient process execution
• Act as a liaison between Finance and IT to continuously improve AP processes, service quality, and digital capabilities

Innovation, Process Improvement & Governance:

• Identify opportunities to increase automation, reduce paper-based processing, and improve the digital delivery of finance services
• Implement best practices for financial document management, workflow optimization, and scalable solution design
• Recommend innovative enhancements that improve user experience, operational efficiency, and business value
• Participate in OnBase community forums and remain current with platform enhancements and industry trends

Basic Qualifications

• Bachelor's Degree in Business Administration, Information Technology, or related field.
• 7+ years of progressive experience in OnBase/enterprise content management, workflow administration, or related field, including 5+ years of functional experience supporting Accounts Payable, invoice automation, or finance operations.
• Strong experience with OnBase System Administration and Workflow (Finance / AP - focused)
• Hands-on experience with Brainware Intelligent Capture - system configuration, OCR Engines and invoice processing
• Proven experience implementing or supporting AP automation solutions
• Expertise in OnBase Studio, Configuration modules, Workflow, WorkView, Unity Forms, and reporting
• Experience troubleshooting integrations between OnBase, Brainware, and ERP systems
• Proficiency in Microsoft SQL Server (queries, reporting, and data analysis)
• Strong understanding of Accounts Payable processes and invoice lifecycle
• Deep understanding of AP invoice processing, workflow automation, and digital document solutions
• Strong analytical, troubleshooting, and problem-solving skills
• Excellent customer service skills with the ability to support and influence business users effectively
• Demonstrated focus on innovation, continuous improvement, and digital delivery
• Strong communication and collaboration skills across finance, operations, and technical stakeholders
• Ability to work independently, manage competing priorities, and deliver high-quality results

Preferred Qualifications

• OnBase Certified System Administrator (OCSA) and/or Workflow Administrator Certification
• Experience with ERP systems - Deltek Costpoint ERP and SAP in Finance / Accounts Payable (AP) modules
• Familiarity with SOX compliance and financial audit processes
• Experience in shared services or high-volume AP environments

Additional Compensation: KBR may offer bonuses, commissions, or other forms of compensation to certain job titles or levels, per internal policy or contractual designation. Additional compensation may be in the form of sign on bonus, relocation benefits, short term incentives, long term incentives, or discretionary payments for exceptional performance.

Benefits: KBR offers a selection of competitive lifestyle benefits which could include a 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.

Belong, Connect and Grow at KBR

At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.