Our Client, a Healthcare company, is looking for an Onboarding Support Specialist for their Fairfield, CA location.
Responsibilities:
Serves as the primary, high-touch point of contact for candidates from offer acceptance through clearance, onboarding, and start date, ensuring a welcoming, professional, and engaging experience while managing candidate and hiring leader expectations.
Provides clear, consistent communication regarding onboarding requirements, timelines, orientation details, and next steps; confirms start dates and proactively communicates delays, risks, or issues to Talent Acquisition leadership and hiring leaders.
Acts as a liaison between candidates and internal partners to ensure a seamless transition into the organization, including coordination of orientation enrollment, benefits, learning assignments, and system access.
Facilitates and manages the full pre-employment screening process, including verification of qualifications (references, assessments, education, work history), background checks, and coordination of credentialing for licensed/clinical roles (Med Staff and health plan enrollment), ensuring timely scheduling of pre-employment health assessments.
Performs Primary Source Verification for licenses and certifications and administers background screening in compliance with FCRA, including pre-adverse and adverse action workflows when applicable.
Ensures compliance with all federal, state, and local employment laws, organizational policies, and regulatory requirements, including I-9 Employment Eligibility Verification, remote hiring protocols, and document retention standards.
Maintains accurate and timely data entry across systems, including Oracle Cloud HCM (employee records and onboarding workflows) and UKG (timekeeping and payroll setup), ensuring all required employment data is complete prior to start.
Ensures all onboarding documentation is completed, acknowledged, and properly stored in digital personnel files in accordance with policy and audit standards.
Requirements:
Must be able to maintain strict confidentiality and discretion
Excellent written, verbal, and phone communication skills.
High attention to detail and accuracy
Must be highly organized and efficient
Must be able to work effectively amidst distractions and multi-task while managing multiple projects
High School diploma or equivalent; Associate’s degree highly preferred.
College level coursework preferred, work in Human Resources and/or PHR highly desirable.
Two (2) years of experience working in a Human Resources department or in an onboarding role, or for internal candidates three (3) years of current experience in an high volume administrative, data entry or clerical function.
Experience in working in multiple areas of human resources; experience in recruitment/onboarding preferred. Previous hospital HR experience preferred.
Ability to perform high-volume data entry and documentation workflows with speed and accuracy; minimum typing speed of 60 WPM required.
Proficient Excel and/or Smartsheet, Intermediate proficiency in word, database, and spreadsheet experience required. Must be highly computer literate.
ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.
Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
Founded in 2000
2000+ Employees
The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.
Skills
Administrative Skillsunmatched
Background Investigationunmatched
Communication Skillsunmatched
Data Entryunmatched
Detail Orientedunmatched
Documentationunmatched
ERP (Enterprise Resource Planning)unmatched
Educational Evaluationunmatched
Fair Credit Reporting Act (FCRA)unmatched
Health Planunmatched
Health Plan Membershipunmatched
Healthcareunmatched
High School Diplomaunmatched
Higher Educationunmatched
Hospitalunmatched
Human Resourcesunmatched
Leadershipunmatched
Microsoft Excelunmatched
Microsoft Wordunmatched
Multitaskingunmatched
Onboardingunmatched
Oracle Applicationsunmatched
Oracle ERPunmatched
Organizational Skillsunmatched
PHR (Professional in Human Resources)unmatched
Presentation/Verbal Skillsunmatched
Project/Program Managementunmatched
Spreadsheetsunmatched
Telephone Skillsunmatched
Time Managementunmatched
Writing Skillsunmatched
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