Oncology Coordinator, Veterinary
Ethos Veterinary Health
West Springfield, MA
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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Cancer, Communication Skills, Critical Care, Customer Support/Service, Detail Oriented, Documentation, Emergency Care, Employee Assistance Plan, English Language, Establish Priorities, Flexible Spending Accounts, Hospital, Insurance, Internal Medicine, Interpersonal Skills, Medical Office Administration, Medical Organizations, Medical Records, Medicine, Mortgage Lending, Oncology, Organizational Skills, Primary Care, Record Keeping, Reimbursement, Student Loans, Team Player, Time Management, Training/Teaching, Treatment Evaluation, Veterinary Hospital, Veterinary Medicine
LOCATION
West Springfield, MA
POSTED
30+ days ago
Oncology Coordinator, Veterinary | $20–$25/hr
Location: West Springfield, MA
Schedule: Full-Time | Monday–Friday
Compensation: $20–$25/hour + Shift Differentials Where Applicable
Veterinary Emergency & Specialty Hospital (VESH) in West Springfield, MA is hiring an Oncology Coordinator to support our Medical Oncology team. This full-time Veterinary Coordinator opportunity is ideal for someone who is highly organized, detail-oriented, and passionate about supporting clients, patients, and specialty veterinary teams.
As an Oncology Coordinator at VESH, you’ll play an important role in the patient experience by coordinating communication, supporting daily workflows, and helping families navigate specialized cancer care with compassion and professionalism.
Compensation
- $20–$25/hour, based on experience and knowledge
- Shift differential where applicable
- Continuing Education + Free VetBloom access (RACE-approved CE)
- Paid Shoe Stipend & Scrubs provided (free to you!)
- CVT/LVT/RVT license reimbursement
- RECOVER Training for advanced CPR skills
- Veterinary Technician Education Sponsorships + VTNE reimbursement + VTS Support
- 16-Week VTNE Study Group
- Professional Development Assistance
- PTO + Sick Time
- Employee Referral Bonuses + Employee Pet Discount + Immediate Family Pet Discount
- Access exclusive financial benefits to help you save on student loans, mortgages, and personal loans
- NVA Pet Resort Discount + Pet Insurance Discount
- Medical, Dental, Vision + HSA/FSA Options
- Insurance Options: Life and AD&D + Short & Long-Term Disability + Critical Illness + Accident + Hospital Indemnity
- 401(k) with employer match
- Employee Assistance Program
- Five 8-hour shifts per week
- Monday through Friday
As Oncology Coordinator, you’ll serve as the central point of communication and organization for our Medical Oncology department. Responsibilities include:
- Coordinate communication between the hospital, clients, and referring veterinarians (RDVMs) to ensure timely updates and continuity of care
- Schedule oncology consultations, recheck appointments, and procedures
- Prepare and maintain accurate patient records, treatment estimates, and client documentation
- Monitor oncology department email communication, prescription refill requests, laboratory results, and appointment confirmations
- Coordinate daily task lists and workflows for oncology doctors and technicians
- Send client updates, RDVM correspondence, and sympathy cards promptly and professionally
- Maintain, organize, and purge oncology files according to hospital protocols
- Support smooth day-to-day operations of the Medical Oncology service while delivering exceptional client service
- Previous experience in veterinary medicine, specialty medicine, or client coordination strongly preferred
- Strong organizational skills with exceptional attention to detail
- Outstanding interpersonal and communication skills
- Ability to work independently while collaborating closely with a team
- Ability to prioritize tasks and manage multiple responsibilities in a fast-paced hospital environment
- Dependable, flexible, and accountable with a positive, professional attitude
- Commitment to maintaining a respectful, supportive, and team-oriented hospital culture
- Comfortable communicating with clients during emotional and sensitive situations with empathy and professionalism
- Fluent English speaking and reading skills required
We are a 24-hour, VECCS Level 2 Certified, state-of-the-art Emergency + Specialty veterinary hospital.
Like human medical specialists, VESH supports primary care veterinarians with the evaluation and treatment of pets affected by trauma, chronic issues, serious illness, or unusual disorders requiring advanced training, while also providing critical and emergency veterinary care.
We offer a variety of specialty services including Advanced Imaging (CT), Internal Medicine, Surgery, Medical Oncology, and Emergency and Critical Care.
At VESH, you’ll join a collaborative team committed to exceptional medicine, compassionate care, and continued learning. Every role in our hospital contributes to improving the lives of pets and the families who love them.
Surrounding Areas
Our hospital is located in West Springfield, MA, and draws talented veterinary professionals from throughout the region, including:
- Springfield, MA & Chicopee, MA
- Holyoke, MA & Longmeadow, MA
- Agawam, MA & Northampton, MA
- Amherst, MA & Enfield, CT
- Suffield, CT & Hartford, CT
This location offers access to a broad veterinary talent market across Western Massachusetts and Northern Connecticut.
Know Someone Amazing?
If this role isn’t the right fit but you know a great CVT, send them our way!
Email Katelin.Shephard@ethosvet.com—you could earn a $1,250 referral bonus if they’re hired.
Considering Relocating?
Great talent can come from anywhere, and we welcome candidates who are considering a move. Whether you're relocating from another city, another state, or across the country, our Talent Acquisition team is here to support you throughout the hiring process and answer questions about the role, the hospital, and the surrounding community.
About Ethos Veterinary Health
Ethos Veterinary Health, part of the NVA Group, is where you come to practice world-class medicine, and help shape what veterinary care becomes next.
Across our network of 140 specialty and emergency hospitals, science moves forward, standards are elevated, and innovation is put into practice every day. You’ll work alongside respected veterinary leaders in academic-caliber hospitals designed for learning, teaching, and discovery.
Here, mentorship is a two-way street. You’ll share your expertise, learn from others, and continue to grow, clinically, professionally, and personally.
At Ethos, you inspire hope, deliver exceptional care, and pursue veterinary medicine at its highest level, together.
Join Us
At Ethos, this isn’t just a job, it’s an opportunity to practice medicine at the highest level and help shape the future of veterinary care.
Equal Opportunity Employer
Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.
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