The Oncology Scheduling Coordinator is responsible for processing patients for daily appointments. Ensuring the proper medical information and records are obtained. The incumbent gathers and provides information to patients, coordinates patient care and scheduling within the Electronic Medical Record and other systems. Assists with financial processing and provides additional clerical support to the department
Duties & Responsibilities:Serves as a key contact and representative for patients.
Serves as a liaison and resource for referring providers and patients.
Obtains information from provider’s office to properly schedule patients for appointments/ visits.
Completes all forms and other paperwork needed for patient appointments.
Assists in the scheduling and coordination of appointments.
Assists with patient financial process.
Accurately completes insurance verification and works collaboratively with the health insurance providers.
Provides clerical support to department as needed.
Protects and preserves patient rights to confidentiality.
Participates in functions to achieve overall department goals and objectives.
Performs other job-related duties as required or directed.
INTERNAL POSTING PERIOD: 7/1/2026- 7/10/2026
Requirements:High school diploma required, associate’s degree preferred with 2 or more years’ experience in a health care setting. Must have knowledge of third-party payers, medical terminology, and strong computer skills. Excellent customer service, interpersonal and communication skills, including phone etiquette required. Must be proficient in the English language.
About Us:Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, is a trusted, integrated health care organization that fuels the latest advances in medical research, attracts the nation’s top specialty-trained doctors, hones renowned services and innovative programs, and engages in the important discussions people need to have about their health and end-of-life wishes. Care New England is helping to transform the future of health care, providing a leading voice in the ongoing effort to ensure the health of the individuals and communities we serve.
:Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.
EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.