Purpose:
Under the direction of the Senior OnCore Administrator, this technical position contributes to the configuration, implementation, maintenance, and optimization of UPMC's Clinical Trial Management System (OnCore and related ancillary platforms. As an integral member of the OnCore team, the role blends technical expertise with collaborative engagement to ensure system integrity, enhance user experience, and support the evolving needs of clinical research. Please note that this position is in-office three days per week.
Please note that this position is in-office three days per week.
Must be legally authorized to work in the United States, without requiring, now or in the future, sponsorship for employment visa status. UPMC does not offer any type of sponsorship (H-1B, permanent residence, etc. UPMC does not participate in STEM OPT.
Responsibilities:
Application Design & Development
Build and configure system applications tailored to operational and research needs
Complete initial setup and ensure alignment with organizational goals
System Maintenance & Integration
Support ongoing system enhancements and integrations
Monitor outputs to detect errors and maintain data integrity
Data Operations & Quality Control
Perform data entry, collection, cleaning, and query resolution
Evaluate upgrade impacts and contribute to platform improvement strategies
User & Technical Support
Assist with OnCore functionality and usability improvements
Support help desk operations for issue resolution and user inquiries
Cross-Team Collaboration
Work closely with internal and external stakeholders including Finance, Clinical Research, Health System, Project Managers, Vendors, and Consultants
Ensure deadlines, goals, and schedules are met efficiently
Develop, maintain, and update reports to support data analysis, operational workflows, and research reporting needs
Additional Duties as assigned
Bachelor's degree in related field or equivalent experience required
A minimum of 2 years of OnCore CTMS backend/build experience is required.
Experience in tableau, jasper, sql, or equivalent systems required
Experience in clinical trial or a research related field required
Strong organizational and time management skills
Ability to work both independently and as part of a team
Experience providing technical support to customers
Software implementation experience preferred
Licensure, Certifications, and Clearances:
UPMC is an Equal Opportunity Employer/Disability/Veteran