One-to-One Support Professional (Temporary Position)

Summary

The One-to-One Support Professional provides individualized support to a participant attending The Arc of Greater New Orleans Day Habilitation Program. This position promotes independence, community inclusion, skill development, health, safety, and active participation in daily program activities. The One-to-One Support Professional serves as a positive role model and advocate while ensuring the participant receives person-centered support in a safe and respectful environment.

Essential Job Functions

• Provide direct one-to-one support and supervision to an assigned participant.
• Assist participants with daily program activities and community-based outings.
• Support social, recreational, communication, and independent living skill development.
• Assist with personal care needs as required.
• Promote participant choice, dignity, independence, and self-determination.
• Monitor participant health, safety, and wellbeing throughout the day.
• Assist with meals, hydration, and mobility needs.
• Implement approved support strategies and participant goals.
• Document services provided, participant progress, attendance, and incidents.
• Communicate effectively with supervisors, families, and team members.
• Maintain participant confidentiality at all times.
• Attend required trainings, meetings, and professional development activities.
• Advocate for participant rights and community inclusion.

Education and Experience Requirements

• Monday through Friday
• Daytime hours
• Full-Time and Part-Time opportunities available

Education and Experience Requirements

Required:

• Minimum 18 years of age.
• Valid driver's license and acceptable driving record.
• Ability to pass criminal background and required screenings.
• Ability to lift, bend, stand, walk, and provide physical assistance when needed.
• Reliable transportation.
• Ability to complete required agency and state trainings.

Preferred:

• High school diploma or GED.
• Experience working with individuals with intellectual or developmental disabilities.
• Experience in human services, healthcare, education, recreation, or related fields.

Knowledge, Skills, and Abilities

• Compassion and patience when supporting individuals with disabilities.
• Strong communication and interpersonal skills.
• Ability to work independently and follow directions.
• Good problem-solving and decision-making skills.
• Ability to maintain accurate documentation.
• Commitment to person-centered services and community inclusion.

Working Conditions and Physical Demands

• Frequent standing, walking, bending, and lifting.
• Ability to accompany participants in community settings.
• Ability to safely assist participants with mobility and daily activities as needed.

Benefits

• Retention Bonus
• 401(k) retirement plan with employer match
• Medical, dental, and vision, etc.
• Employer-paid life insurance
• Employee Assistance Program (EAP)
• Paid time off and paid holidays
• Professional development and training opportunities
• Mileage reimbursement for eligible business travel

Disclaimer:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This job description shall not constitute or be construed as a promise of employment or as a contract between the Arc of Greater New Orleans and any of its employees.

EEO Statement

The Arc of Greater New Orleans is an equal-opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability-protected veteran status, or any other factor protected by applicable federal, state, or local laws. Individuals who require reasonable accommodations under the Americans with Disabilities Act in order to participate in the search process should notify the Human Resources department.