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Skills
- Automotive Industryunmatched
- Communication Skillsunmatched
- Customer Support/Serviceunmatched
- Diversityunmatched
- Federal Laws and Regulationsunmatched
- Food Safetyunmatched
- Loading/Unloadingunmatched
- Mathematicsunmatched
- Online Shoppingunmatched
- Order Deliveryunmatched
- Payment Processingunmatched
- Point of Sale (POS) Systemsunmatched
- Presentation/Verbal Skillsunmatched
- Pricingunmatched
- Problem Solving Skillsunmatched
- Process Improvementunmatched
- Resolve Customer Issuesunmatched
- Retail Managementunmatched
- Safety Processunmatched
- Safety/Work Safetyunmatched
- Shelf Displayunmatched
- Special Needsunmatched
- State Laws and Regulationsunmatched
- Telephone Skillsunmatched
- Time Managementunmatched
- Warehousingunmatched
- Writing Skillsunmatched
- eCommerceunmatched
Description
Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return again to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.MINIMUM
- Ability to work without supervision
- Ability to read shelf tags
- Excellent oral/written communication skills
- Basic math skills (i.e., counting, addition, and subtraction)
- Any experience in a production oriented or warehouse environment, stocking shelves, or experience as a cashier
- Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness
- Adhere to local, state, and federal laws, food safety procedures, and company guidelines
- Receive customers' orders from Order Selector according to guidelines; store products in optimal temperature zones
- Initiate and complete selection process for customers' on-line orders
- Read and follow directions given in the note section
- Ensure quality and freshness of all items chosen
- Communicate with customers via a portable phone and respond to calls in a professional and timely manner
- Retrieve each customer's order from all staging locations and ensure order accuracy; load order into customers' cars
- Process the orders through the point of sale (POS) system
- Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock
- Scan and bag orders on the go while following all bagging standards
- Communicate any substitutions or exceptions to customer's order at time of pick-up
- Maintain organization and cleanliness of staging areas and equipment
- Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor
- Inspect equipment and notify store e-Commerce supervisor or other store management of items in need of repair
- Perform required opening and closing procedures
- Learn and adapt to new and improved processes
- Assist in training new e-Commerce team members
- Meet/exceed productivity standards
- Ability to work cooperatively in high paced and sometimes stressful environment.
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
- Ability to act with honesty and integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Numbers & Facts
| Location | Bellingham, WA |
| Job Type | Part-time |
| Industry | Food and Beverage Production |
| Company Size | 10,000 employees or more |
| Year Founded | 1883 |
| Website | https://jobs.kroger.com/fred-meyer/go/Fred-Meyer/587600/ |
About Company
Want to do more with your career?
Fred Meyer is based in Portland, Oregon, with over 130 stores throughout Oregon, Washington, Idaho & Alaska. Fred Meyer offers one-stop shopping with employment opportunities in apparel, housewares, food, pharmacy and home electronics as well as in our division office.
Why Work for Fred Meyer?
Great People – Challenge. Growth. Fun. Success. We foster an environment encouraging Associates to learn and develop while helping them pursue their career interests.
Great Culture – Gathering Associate feedback is an integral part of the continuing success of Fred Meyer. We offer unique programs giving Associates an opportunity to provide direct feedback to improve our processes and procedures.
Great Community – Buying locally whenever possible, giving back to each community we serve and encouraging volunteerism – these each play an important role in our reputation as a good neighbor.
We are always searching for individuals who share our passion for service, leadership, honesty and diversity. Whether you like working with people, numbers or ideas, you can find a home at Fred Meyer. And with stores and offices across the Pacific Northwest, we have opportunities for talented individuals with a passion for people and a passion for results.
Fred Meyer is based in Portland, Oregon, with over 130 stores throughout Oregon, Washington, Idaho & Alaska. Fred Meyer offers one-stop shopping with employment opportunities in apparel, housewares, food, pharmacy and home electronics as well as in our division office.
Why Work for Fred Meyer?
Great People – Challenge. Growth. Fun. Success. We foster an environment encouraging Associates to learn and develop while helping them pursue their career interests.
Great Culture – Gathering Associate feedback is an integral part of the continuing success of Fred Meyer. We offer unique programs giving Associates an opportunity to provide direct feedback to improve our processes and procedures.
Great Community – Buying locally whenever possible, giving back to each community we serve and encouraging volunteerism – these each play an important role in our reputation as a good neighbor.
We are always searching for individuals who share our passion for service, leadership, honesty and diversity. Whether you like working with people, numbers or ideas, you can find a home at Fred Meyer. And with stores and offices across the Pacific Northwest, we have opportunities for talented individuals with a passion for people and a passion for results.