We are growing! Come and join us!We recruit employees who support our core values of Accountability, Creativity, Integrity, Respect, and Candor. By prioritizing these values, we deliver on our vision of "Success made Simple" to ourselves, our dealers, our customers, and our communities.We are seeking an energetic and results-driven Online Sales Representative to join our growing e-commerce team. As an Online Sales Representative, you will help customers find the right unit while driving sales through our website, Facebook Marketplace, and other online platforms. You will manage product listings, respond to customer inquiries, follow up on leads, and ensure a positive customer experience from initial contact through delivery.The Ideal Candidate will be responsible for:Sales & Customer ServiceManage and update online product listingsRespond to customer inquiries by phone, email, chat, and social mediaRecommend products and assist customers with purchasing decisionsFollow up with leads and close salesCustomer Engagement & Relationship BuildingBuild and maintain strong customer relationships to encourage repeat businessAddress customer concerns and ensure a positive buying experienceMonitor customer reviews and feedbackMarketing & PromotionsCreate and manage online promotions, discounts, and special offeringsCreate and manage social media posts and assist with online advertising campaignsStay informed about market trends and competitor pricingCollaborate with the marketing team to develop targeted ads and postsOrder & Inventory SupportCoordinate with the inventory team for timely fulfillment of orders and to ensure product availabilityTrack customer orders and help resolve delivery or service issuesReporting & GrowthMonitor sales performance and key sales metrics Identify opportunities to improve sales and customer engagementWhat you need:High school diploma or equivalent; Associate degree preferred2+ years of experience in online sales, e-commerce, or customer service preferredExperience in online sales, e-commerce, or customer service preferredExperience with Facebook Marketplace and other online sales platformsStrong written and verbal communication skillsCustomer-focused with excellent problem-solving skillsOrganized, self-motivated, and able to manage multiple prioritiesComfortable using Microsoft OfficeBasic understanding of inventory management and order processingFamiliarity with social media, CRM systems, and digital marketing tools is a plusAbility to track sales performance and identify opportunities for growthWhat we will provide you:Monthly Bonus PotentialHybrid Scheduling PotentialAn Engaged Leadership TeamHands-On TrainingErgonomic BenefitsPaid Time Off & Paid HolidaysEmployee Assistance ProgramMedical, Dental, Vision, Disability, and Employer Provided Life InsuranceHealth Savings Account Eligibility401(k) Plan with a Safe Harbor Match Who Is RTO National?Please visit our website for additional information!https://www.rtonational.com/careersThis position is subject to a background check and drug screening. Only job-related convictions will be considered and will not automatically disqualify the candidates.