Description: This is a Remote position. This is a Part-time opportunity. Evening and weekend availability required.
Overview: The Academic Support Specialist provides academic instructional support services to students in our Online Software Development, Coding, and Programming courses.
Responsibilities: • Working 1-to-1 with students to help them develop their academic skills and assist them through coursework • Engaging with tutoring strategies such as active listening, note-taking, asking questions, and providing encouragement to students • Supporting students with study skills such as reading, note-taking, organization, and time management through coaching, tutoring, and mentoring • Troubleshooting to provide academic technology support • Performing outreach to students needing additional support in their academic coursework • Developing and gathering additional resources through the mediums of videos, documents, articles, or websites to further support student learning • Documenting session notes in a learning management system • Supporting faculty and providing feedback on curriculum updates
Education/Experience: Bachelor's degree in Computer Science-related program from a regionally accredited institution. 1-2 years relevant work experience within the past 5 years required
Skills/Abilities: Proficiency in Key Languages: • Python • Java • C++ • C# • JavaScript • SQL • HTML/CSS basics
Proficiency in core CS concepts such as: • Data structures (arrays, lists, stacks, queues) • Algorithms (sorting, searching, recursion) • Object-Oriented Programming (OOP) • Basic database management (SQL)
Experience with Software Development Tools such as: • Git/GitHub (version control basics) • Visual Studio
Experience with Debugging tools and strategies
Ability to walk students through labs, code exercises, and projects - not just theory
Ability to quickly build connections with students using strong interpersonal skills (including approachability and empathy)
Experience in a student-centric and hands-on learning environment
Ability to work in a 5-week accelerated course environment
Ability to self-manage and work independently in a remote environment
Ability to prioritize multiple, competing tasks and meet deadlines in a fast-paced environment
Excellent interpersonal skills, verbal and written communication skills
The highest levels of integrity at all times
Strong listening skills and ability to see multiple perspectives
Technical Requirements: Reliable high-speed internet required
Benefits of Employment: ECPI University provides comprehensive benefits on the first of the month after thirty (30) days of employment, some of which are highlighted below:
• Competitive compensation • Retirement plan • Health Advocate • Some industry certifications • Employee Assistance Program (EAP) • Employee Discounts (i.e., Tickets at Work, Verizon Wireless, MetLife Pet Insurance) • iPad/Computer Purchase Program • Employee Referral Program
ECPI University is proud to be an Equal Opportunity Employer.