Online Student Ambassador

Position Details

Position Details

Student Employment Enrollment Requirements Indiana State University student enrolled in at least 6 credit hours. Comments to Applicants

All student employees will be required to submit employment verification documents on their first day of work. For a list of acceptable documentation, follow this link: student-employment-list-of-acceptable-documents.pdf

Notice of Vacancy Number ST2600200 Job Title Online Student Ambassador Job Category Regular Student Job Job Type Regular Student Jobs Position Class Code 82100 - Student - Unrestricted Student Pay Grade 999 Hourly Wage/Salary 10.00/hr Job Summary/Basic Function

The online Student Ambassador serves as a positive representative of the institution, supporting prospective, new, and current online students through engagement, outreach, and peer-to-peer mentoring. This role helps foster a welcoming virtual learning community by sharing personal experiences, promoting student success resources, and assisting with online events, communications, and social media initiatives.

Specific Responsibilities Work Schedule

Work remotely 2 hrs/week

Desired Start Date 10/05/2026 Open Date 09/03/2026 Close Date 10/03/2026 Required Relevant Education & Experience High School diploma or GED Required Field(s) of Study

N/A

Preferred Relevant Education and Experience

Current distance learner

Supervisory Responsibilities This job has no supervisory responsibilities. Required Certificates, Licenses and Registrations Other Required Certificates, Licenses and Registrations Preferred Certificates, Licenses and Registrations Preferred Other Certificates, Licenses and Registrations Knowledge, Skills and Abilities Able to assemble, analyze and present data, Able to learn and retain information, Able to plan, organize, and implement projects in a timely manner, Able to read English, understand, and follow verbal and written instructions, Able to work both independently and collaboratively, Attention to detail, Must be comfortable networking with groups or individuals, Professional demeanor, high energy, dynamic personality and excellent communication and interpersonal skills, Proficiency with Microsoft Office and other computer applications, Proven verbal and written communication skills, Willing to interact with students Other Knowledge, Skills and Abilities

• Understanding of online learning best practices and student success strategies
• Ability to build rapport and foster inclusive, supportive relationships
• Ability to work independently and collaboratively in a virtual environment
• Problem-solving and critical thinking abilities
• Ability to complete assigned outreach and communication activities

NCAA Guidelines

All employees and staff of ISU are bound by all NCAA, Missouri Valley Conference and institutional rules and regulations pertaining to intercollegiate athletics and must conduct themselves in accordance therewith. For more complete information on the duties and obligations of ISU employees and staff in this regard, employees and staff should contact the Compliance Office in the ISU Athletic Department.

No ISU employee (whether paid or a volunteer) shall knowingly influence others to furnish the NCAA or an ISU investigator/compliance officer false or misleading information concerning an individual's involvement in or knowledge of matters relevant to a possible violation of an NCAA regulation. Failure to abide by this term of employment shall constitute unethical conduct as defined by the NCAA and may result in immediate suspension and/or termination of the employment relationship with ISU.

Job Duties

Essential Duties and Responsibilities

• Attend bimonthly Microsoft Teams meetings to discuss goals, evaluate successes and challenges, and share feedback, ideas, and recommendations.
• Participate in one on-campus meeting, if possible, to collaborate with fellow ambassadors and program coordinators.
• Contribute content to Sycamore Grove (Indiana State University's social media platform) at least once every two weeks.
• Establish and facilitate class-specic channels to encourage academic discussion, collaboration, and peer engagement.
• Build and maintain connections through Sycamore Grove to foster relationships with fellow students.
• Serve as a resource for prospective and currents students by answering questions about online learning and degree completion programs.

Career Readiness Competencies

o Critical Thinking/Problem Solving: Exercise sound reasoning to analyze issues, make decisions, and overcome problems. The individual is able to obtain, interpret, and use knowledge, facts, and data in the process, and may demonstrate originality and inventiveness.

o Oral/Written Communications: Articulate thoughts and ideas clearly and effectively in written and oral forms to persons inside and outside of the organization. The individual has public speaking skills; is able to express ideas to others; and can write/edit memos, letters, and complex technical reports clearly and effectively.

o Teamwork/Collaboration: Build collaborative relationships with colleagues and customers representing diverse cultures, races, ages, genders, religions, lifestyles, and viewpoints. The individual is able to work within a team structure, and can negotiate and manage conflict.

o Digital Technology: Select and use appropriate technology to accomplish a given task. The individual is also able to apply computing skills to solve problems.

o Leadership: Leverage the strengths of others to achieve common goals, and use interpersonal skills to coach and develop others. The individual is able to assess and manage his/her emotions and those of others; use empathetic skills to guide and motivate; and organize, prioritize, and delegate work.

o Professionalism/Work Ethic: Demonstrate personal accountability and effective work habits, e.g., punctuality, working productively with others, and time workload management, and understand the impact of non-verbal communication on professional work image. The individual demonstrates integrity and ethical behavior, acts responsibly with the interests of the larger community in mind, and is able to learn from his/her mistakes.

o Career and Self Development: Identify and articulate one's skills, strengths, knowledge, and experiences relevant to the position desired and career goals, and identify areas necessary for professional growth. The individual is able to navigate and explore job options, understands and can take the steps necessary to pursue opportunities, and understands how to self-advocate for opportunities in the workplace.

o Equity and Inclusion: Value, respect, and learn from diverse cultures, races, ages, genders, sexual orientations, and religions. The individual demonstrates openness, inclusiveness, sensitivity, and the ability to interact respectfully with all people and understand individuals' differences.

Career Competencies

Competency: Digital Technology Competency: Oral/Written Communications Competency: Teamwork/Collaboration Competency: Leadership Competency: Professionalism/Work Ethic Competency: Career and Self Development Competency: Equity and Inclusion Competency: Critical Thinking/Problem Solving

Applicant Documents

Required Documents

• Resume
• References

Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Are you currently in good academic standing with the University?

• Yes

• No

• • Are you currently enrolled as a distance learner at ISU?

• Yes

• No

• • Are you currently in good conduct standing with the University?

• Yes

• No