Online Travel Coordinator

At Dreams Travel CR,we are passionate about helping travelers create unforgettable experiences. Asan Online Travel Coordinator, you will play a key role in supporting clients throughout theentire travel process—from the moment they begin planning until they safelyreturn home.

Your goal is toensure every travel experience is smooth, organized, and enjoyable. You willassist with travel arrangements, answer questions, manage updates, and provideguidance so travelers feel confident every step of the way. By understandingeach client’s preferences and expectations, you will help coordinate trips thatmatch their needs and create memorable journeys.

Key Responsibilities

• Handle incoming inquiries via email, phone, and messaging platforms.
• Assist clients with itinerary updates, travel questions, and general trip coordination.
• Provide clear information about destinations and travel requirements.
• Confirm trip details and follow up with clients before departure.
• Collect feedback and maintain communication after travelers return.
• Resolve concerns with empathy, patience, and timely communication.

Benefits

• Fully remote position with flexible scheduling.
• Access to training resources and exclusive travel perks.
• Supportive and collaborative team environment.
• Opportunities for professional growth within the travel industry.

What We’re Looking For

• Strong written and verbal communication skills.
• Customer service experience preferred but not required.
• Excellent attention to detail and organizational abilities.
• Comfort learning and using digital tools and online systems.
• Genuine passion for travel and helping others create great experiences.