Business Systems Analyst

Vacancy: 1

Work Arrangement: Onsite

Location: Washington, DC 20002

Employment Type: Contract

Engagement Type: W2 or 1099 only; no C2C

Position Overview

Dhaka Technologies Limited is seeking an experienced Business Systems Analyst to support enterprise application development and modernization initiatives for one of its clients.

The selected candidate will be responsible for capturing, verifying, documenting, and managing business and system requirements in support of product development, testing, implementation, and delivery. This role requires strong experience in requirements analysis, requirements traceability, workflow analysis, system documentation, stakeholder collaboration, and Agile/SDLC methodologies.

The Business Systems Analyst will work closely with business stakeholders, end users, developers, QA teams, project leads, and client representatives to ensure application solutions meet business needs, technical requirements, quality standards, and operational goals.

Key Responsibilities

• Capture, verify, document, and manage business, functional, non-functional, and performance requirements.
  
• Maintain requirements traceability throughout the software development lifecycle, including development, testing, release, and delivery.
  
• Work with business stakeholders, end users, and technical teams to gather and validate requirements for system enhancements, new functionality, and new projects.
  
• Analyze business processes, workflows, and system functionality to identify gaps, improvements, and solution requirements.
  
• Develop software requirements documentation, specifications, user stories, process flows, system documentation, and other project artifacts.
  
• Facilitate interviews, working sessions, and requirements-gathering meetings with stakeholders across multiple management levels.
  
• Collaborate with developers and QA teams to ensure requirements are clearly understood, implemented, tested, and validated.
  
• Support testing, defect resolution, user acceptance testing, release readiness, and implementation activities.
  
• Develop and update user guides, release notes, standard operating procedures, process documentation, design document drafts, and requirements traceability matrices.
  
• Create process diagrams, workflow diagrams, system diagrams, and related documentation using available modeling tools.
  
• Conduct business and technical presentations for stakeholders and project teams.
  
• Ensure project documentation follows established standards, templates, and quality guidelines.
  
• Support the implementation and management of business-aligned IT services.
  
• Help ensure application platforms are high-quality, secure, defect-free, and aligned with industry standards for development, testing, and deployment.
  
• Provide backup support outside the primary role as assigned and perform other duties as required.
  

Requirements

Required Qualifications

• Bachelor’s degree in Information Technology or a related field, or equivalent professional experience.
  
• 15 years of professional experience as a Business Analyst, Business Systems Analyst, Systems Analyst, or similar role.
  
• Minimum 5 years of experience in software requirements analysis and documentation.
  
• Proven experience capturing, verifying, documenting, and managing software requirements.
  
• Strong experience maintaining requirements traceability in support of product development, testing, and delivery.
  
• Ability to work with stakeholders at all levels, including end users, managers, technical teams, QA teams, and client representatives.
  
• Excellent verbal and written communication skills, including the ability to clearly document stakeholder requirements at both high-level and detailed levels.
  
• Strong facilitation skills, with the ability to lead working meetings and ask probing questions to elicit detailed requirements.
  
• Strong analytical, critical thinking, and problem-solving skills.
  
• Experience creating system documentation, user documentation, user guides, release notes, SOPs, process documentation, and requirements traceability matrices.
  
• Working experience with Microsoft Office tools, including Word, Excel, and PowerPoint.
  
• Experience with modeling and diagramming tools such as Microsoft Visio and Balsamiq.
  
• Experience with requirements management and work-tracking tools such as Jira, Contour, or similar platforms.
  
• Experience with Agile and SDLC methodologies.
  

Preferred Qualifications

• Experience supporting enterprise application development teams.
  
• Experience working with developers and QA/QC teams to support secure, high-quality, defect-free application delivery.
  
• Experience developing process maps, workflow diagrams, system diagrams, and technical documentation.
  
• Familiarity with IT service delivery, application lifecycle management, platform support, and system modernization initiatives.
  
• Ability to understand and communicate policies, regulations, operational objectives, and program goals.
  
• Adaptable, analytical, goal-oriented, driven, and self-motivated.
  

How to Apply

Interested candidates who meet the qualifications should send their CV to:

talent@dhakatech.us