Onsite L2 Network Engineer 6472252

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.

As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.

You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.

Key Responsibilities:

• Provide L2 network support for SD-WAN, LAN, Wireless APs, and Cisco/Arista switches across HQ, branch offices, and manufacturing plant sites.
• Troubleshoot and resolve network incidents escalated from L1/helpdesk - including connectivity drops, slow performance, VLAN misconfigurations, and AP issues.
• Monitor network health using available tools and respond promptly to alerts or outages affecting production or office environments.
• Perform basic configuration tasks on Cisco and Arista switches - VLANs, port settings, spanning tree, and trunk/access port adjustments.
• Support and maintain Wireless Access Points - managing connectivity, signal issues, AP reboots, and coordination with wireless controllers.
• Assist with SD-WAN edge device support - basic troubleshooting of WAN links, failover validation, and escalating complex issues to L3 or vendor support.
• Coordinate with ISPs for circuit issues, outage reporting, and ticket follow-ups.
• Conduct regular site visits to HQ, nearby offices, and plant locations to perform hands-on network checks and hardware replacements.
• Maintain accurate documentation of network issues, changes, and site-specific configurations.
• Support onboarding of new network hardware at plant/office expansions under L3 guidance.

This is a fully onsite role based primarily at the client's Hershey, PA headquarters. Regular travel to nearby office locations and manufacturing plants is expected as part of the role. Candidates must be comfortable working in both office settings and light industrial/plant floor environments. Occasional off-hours availability may be needed during outages or planned maintenance windows.